Customer Service Advisor

1 week ago


Leicester, United Kingdom Cake Box- Evington Road Full time

As a Customer Service Advisor, you will be on the front line with customers, handling queries and ensuring full customer satisfaction.

A customer service role can vary depending on the industry and the individual organisation, but some of the most common responsibilities of any Customer Service Advisor are to:

- Handle customer enquiries, answering any questions and queries in person, over the phone, or online
- Provide support and comprehensive product / service information to customers
- Build relationships with customers
- Assist customers in making purchasing decisions
- Look for cross-selling opportunities to increase individual purchase value and overall sales
- Identify opportunities to enhance customer experience and turn dissatisfied customers into happy customers

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: From £9.50 per hour

Schedule:

- 8 hour shift

COVID-19 considerations:
yes

**Experience**:

- Customer Service: 1 year (preferred)

Reference ID: CS 1



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