Customer Service Advisor
1 week ago
As a Customer Service Advisor, you will be on the front line with customers, handling queries and ensuring full customer satisfaction.
A customer service role can vary depending on the industry and the individual organisation, but some of the most common responsibilities of any Customer Service Advisor are to:
- Handle customer enquiries, answering any questions and queries in person, over the phone, or online
- Provide support and comprehensive product / service information to customers
- Build relationships with customers
- Assist customers in making purchasing decisions
- Look for cross-selling opportunities to increase individual purchase value and overall sales
- Identify opportunities to enhance customer experience and turn dissatisfied customers into happy customers
**Job Type**: Part-time
Part-time hours: 20 per week
**Salary**: From £9.50 per hour
Schedule:
- 8 hour shift
COVID-19 considerations:
yes
**Experience**:
- Customer Service: 1 year (preferred)
Reference ID: CS 1
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