Customer Service Advisor

1 week ago

Leicester, United Kingdom FMG Repair Services Full time

**Salary of £24,168pa**, depending on skills and experience, with company benefits and bonus.

**This position is initially a 14 month maternity cover, but could turn permanent for the right person**.

This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Leicester.

As part of a team of specialist Customer Service Advisors you are the face of our Bodyshop. You are responsible for booking customer cars in for repair/attention which is why an important aspect of the role is to prepare job cards and files as necessary, all the while maintaining and efficient and effective filing system for associated paperwork. You will also need to be able to provide vehicle progress reports when requested by the customer. You will arrange and allocate courtesy cars for customers and on completion of the job, collect payment from the customer, paying particular attention to banking/ security arrangements and the payment of excesses on certain insurance policies.

You will report into the General Manager who has been with the business for a number of years. They are as passionate about Customers as they are about their Team and is absolutely determined to make their Bodyshop the best in group. It’s an amazing team

**About You**

As a Customer Service Advisor, we would like you to have an interest and passion in what we do. With a professional appearance we would also appreciate it if you have a customer focus and teamwork mentality and are IT Literate. Problem solving and understanding when to escalate problems would be highly advantageous as would the ability to identify and fully support development of retail sales opportunities. As a given you must have experience working in fast paced role, within the automotive industry, be that dealership, accident repair, or sales. A full UK Driving Licence is also an essential requirement for the role.

We will help and support you with the rest.

**As a Customer Service Advisor, we offer**:

- A competitive starting salary with an amazing bonus scheme.
- Additional employee benefits (including employee assistance, life assurance, pension, colleague assistance programme, retailer discounts, bike to work scheme and many more)
- A clear career development pathway and our commitment to supporting your professional development through in-house and industry-recognised training.

**Be part of the future of FMG Repair Services

  • Customer Service Assistant

    1 week ago

    Leicester, United Kingdom Service Centre ID Full time

    **Customer Service Advisor** **Leicester (Enderby)** **£22,393.80 (from April)** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the...

  • Customer Service Assistant

    3 days ago

    Leicester, United Kingdom Service Centre ID Full time

    **Customer Service Advisor** **Leicester (Enderby)** **£22,393.80** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the largest...

  • Customer Service Advisor

    2 days ago

    Leicester, United Kingdom Pertemps Leicester Full time

    **The Role**: Customer Service Advisor - Permanent **Working hours**: Monday to Friday : 9am - 6pm **Location**: Leicester **Salary**:£20’800 (Rising to £22'500 in April) Are you an experienced customer service advisor who is looking for a new challenge? What is great about this position that it is Monday to Friday, so your weekends are your own!!...

  • Customer Service Advisor

    7 days ago

    Leicester, United Kingdom Tiger Group Limited Full time

    **Full Job Description** **Job Title** - Customer Service Advisor **Location** - Leicester **Salary** - Up to £22,900 **Type** - Full Time, permanent **Benefits** - Pension, holiday plus many more **Hours** - Monday - Friday **What would I be doing?** As a Customer Service Advisor you will be talking to customers on the telephone and to advise and...

  • Customer Service Advisor

    2 weeks ago

    Leicester, United Kingdom Jomo People Ltd Full time

    Fancy a new office based customer service advisor job, working in the fashion industry for a super established and recognisable hight street fashion retailer? Want to work for an ethical retail company, who put their people at the heart of their brand, encouraging entrepreneurial ideas and accountability at all levels? Do you have what it takes to deliver...

  • Customer Service Advisor

    5 days ago

    Leicester, United Kingdom Simplify Group Full time

    Customer Service Advisor Leicester (Enderby) £20,319.00 If you are a Customer Service Advisor who wants to make great money working for the largest conveyancing and property services group in the UK, then keep reading! **THE JOB** **WHAT YOU’LL BE DOING AS A CUSTOMER SERVICE ADVISOR** - _Legal administration_ - _Client ID verification_ - _Scanning...

  • Customer Service Advisor

    10 hours ago

    Leicester, United Kingdom Jomo People Ltd Full time

    Fancy a new office based customer service advisor job, working in the fashion industry for a super established and recognisable hight street fashion retailer? Want to work for an ethical retail company, who put their people at the heart of their brand, encouraging entrepreneurial ideas and accountability at all levels? Do you have what it takes to deliver...

  • Customer Service Advisor

    1 week ago

    Leicester, United Kingdom Cake Box- Evington Road Full time

    As a Customer Service Advisor, you will be on the front line with customers, handling queries and ensuring full customer satisfaction. A customer service role can vary depending on the industry and the individual organisation, but some of the most common responsibilities of any Customer Service Advisor are to: - Handle customer enquiries, answering any...

  • Customer Service Advisor

    2 days ago

    Leicester, United Kingdom Pertemps Leicester Full time

    Job Role: Customer Service Advisor Location: Leicester **Salary**: £19,305 Full Time, Perm **The Company** Are you a bubbly, Confident person with the ability to build rapport with anyone you talk to? Well due to Company growth my client is hiring for Customer Service Advisors to join their thriving business on a full-time basis. - Customer service...

  • Customer Service Advisor

    11 hours ago

    Leicester, United Kingdom Optima UK Full time

    **Job Title: Customer Service Advisor** **Location: Leicester** **Salary: £20K-£24K** **The Company** Our client, a company based in Leicester are looking for a Customer Service Advisor to join their team. **The Role** - Answering incoming calls to the main sales office & inputting orders. - Assisting with daily administration. - Promoting our...