Sales Coordinator

2 weeks ago

Didcot, United Kingdom Signs Express Full time

**Title**: Sales Coordinator

**Function**:Sales

**Working hours**: Full Time or Part Time

**Salary Range**:£25,000 - £27,000 per annum pro rata depending on experience.

**Location**:Didcot

**Reporting to**: Manager

Due to continued growth over the past 12 months an opportunity has arisen for a high-performing Sales Coordinator to become an integral part of our team.

Signs Express provides a wide range of signs and graphics to businesses. Previous sign industry experience is not essential however, knowledge of print or similar industries is an advantage.

**Key responsibilities**:

- Dealing with, and directing appropriately, initial customer enquiries.
- Direct all larger / project-based enquiries to the Manager to decide who responds.
- Use quoting software to complete quotations for work in a timely manner.
- Ensure all customers are responded to/acknowledged within 2hrs.
- Quotation follow-ups focused on converting leads to order.
- Identify opportunities to cross/upsell.
- Proactively request Google reviews from satisfied customers
- All activities to be logged on our CRM system.
- Order materials as required for orders.
- Customer care/follow-ups
- Tracking and reporting of progress based on KPI’s.
- Other sales and marketing activities as required.

**Requirements**:

- Experience working in a similar sales, customer liaison/service role.
- Ability to work accurately under pressure.
- Excellent verbal & written communication
- Good working understanding of Microsoft office.
- Attention to detail.
- Self-motivated
- Good commercial awareness
- Target orientated
- Flexible attitude and happy to work as required in the business.
- Experience using customer or quoting database or similar software to accurately complete quote solutions - Desirable
- Working knowledge of the print, signs and graphics industry - Desirable

**Working hours**: Full or Part time will be considered

**Salary Information**:
£25,000 - £27,000 per annum pro rata depending on experience.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Flexitime
- Free parking
- On-site parking

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Didcot: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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