Service Coordinator

2 weeks ago


Harrogate, United Kingdom HQ Personnel Full time

**Duties**:

- Updating the inhouse portal daily with updates from customers and orders and quotations.
- Job confirmations with customers
- Daily support to Account Managers (including holiday relief)
- Booking in jobs both pre-planned maintenance and re-active work

**Additional Responsibilities**:

- Maintain a professional and courteous relationship with customers and suppliers
- Follow company procedures inline with our Quality, Health and Safety and Environmental policies
- Liaise effectively with team members and other departments to ensure customer service is optimised
- Ad hoc duties as requested by your line manager

**Experience**:

- Strong experience in a similar busy and fast paced office environment
- Relevant telephone based customer service experience
- Previous administration or supporting role in service or sales
- High level of attention to detail and positive attitude toward resolving issues directly
- Ability to manage own work load in a timely manner

**Benefits**:

- Company pension
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking

**Salary**: £25,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Harrogate: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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