Service Desk Coordinator
5 days ago
**Job Title** - Service Desk Coordinator / Controller
**Location** - Harrogate
**Salary** - £24k - £28k Basic plus bonus
**Company**
Our Client is a market leading Plant Hire company. They have a strong reputation and ambitious revenue growth targets. They have a large workforce with a professional feel, placing employee welfare high on their agenda. Their focus is on high levels of customerservice and service standards.
**The Role**
You will be responsible for equipment going out for hire from start to finish making sure the process runs smoothly from start to finish for the client.
- You’ll need to assist with getting the Hire & Sales contracts completed
- Organise logistics so the equipment comes and goes efficiently
- Communicate with clients and different departments throughout the process
- Ensure all paperwork is correct and up to date
- Look after repairs while equipment is on hire
- Provide an excellent level of customer service to all clients
**The Person & Skills**
For this position you should be an enthusiastic and strong communicator who is motivated to go the extra mile for our customers.
- You’ll need to be able to recognise sales opportunities
- First class approach to customer interaction and be focused on achieving maximum customer satisfaction.
- Able to demonstrate good organisational skills.
- You should be able to work alongside the Warehouse & Transport departments to provide a seamless service
- Deal with raising invoices, timesheets and holiday forms
- Computer Skills will be essential for this position
**The Package**
- Up to £28k basic depending on experience
- Monday - Friday 8am - 5pm
- Pension Contribution 8%
- 22 Days + Bank Holidays
**Service / Hire Desk Coordinator - up to £28k Basic - Harrogate**
Hodfin specialise in engineering recruitment. We'll enable you to develop your career. At the heart of our approach is listening; getting to know you, your skills and experiences and most importantly what you want from your career.
We offer engineering jobas across a range of sectors - industrial, building services, mechanical, electrical, process and medical.
Hodfin is acting as an employment agency in relation to this vacancy.
So we can best match you to the MOST suitable vacancies please let us know if your details change.
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