Team Leader

**Mitie has a great opportunity for Security Officers to join our business at an exciting time.**

**Job Type: Permanent**

**Reference: 27952**

**Rate of pay: £18.00 Per Hour**

**Hours of work: 50 Hours per week (Monday - Friday)**

**Main Duties**:
To proactively demonstrate and work to the Company's values, act as an ambassador for Mitie Security and the client always.

**Primary attributes**
- Ability to be screened to SC Level - or have a current SC clearance
- Either sole or dual British nationality to comply with the client's IPSA accreditation (compulsory)
- Dual nationality will be considered on a case-by-case basis
- Physically fit - A competency-based assessment is a compulsory requirement for this role and must be completed by all officers
- SIA Security Guard OR Door Supervisor OR Close Protection license holder (CP preferred but not mandatory)
- Remains calm under pressure
- Ability to deal with and control an emergency
- Is a team player and works with colleagues to ensure high levels of protection are always delivered
- Is trustworthy & reliable
- Maintains good time keeping
- Strong interpersonal skills
- A good written and verbal communicator
- Supervisory/leadership skills, ability to influence, motivate and liaise with others
- Is IT literate
- Demonstrate understating of the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act
- Must be disciplined, have a professional attitude, be self-motivated, and committed to the job
- An efficient worker, seeks to use time at work wisely and appropriately - always seeking to protect the client's informational integrity
- High standards of appearance to represent the company and client positively always
- Ability to work within established procedures and to contribute positively to any improvements
- Has the ability to listen and demonstrate creative thinking skills

**Preferred attributes**
- Holder of a 3-Day HSE first aid certificate (minimum 1 day, applicant must be able to supply a certificate) (preferred)
- Has held a previous supervisory position within a similar high-profile blue-chip client environment. (preferred)
- Previous experience as a Security Officer working in a high-profile blue-chip client environment. (preferred)
- Holder of full UK Driving Licence (preferable)
- Proficient in written and oral communication skills and IT literate/ competent
- Knowledge of and ability to use computer systems
- Microsoft Word - Intermediate
- Microsoft Excel - Intermediate
- Hold a full UK Driving Licence (preferable). A need to visit other client sites is required.

**Managerial requirements**
- Leading the Site Protection Team in all matters, reporting to senior security management
- Support and implement customer corporate policies
- Manage security and emergency incidents
- Ensure that the correct security systems and procedures are used appropriately
- Engage in effective communication with the client, Mitie Operations Manager, and National Security Coordinator, and other stakeholders as required
- Manage the staff on site to ensure that the operational delivery of the service is maintained to a high standard and to the complete satisfaction of the client
- Take responsibility for the team's personal and professional development, by engaging with the appropriate Mitie stakeholders to arrange team training and personal development planning
- Where required, the TL will conduct and contribute to investigations, writing respective reports for the client and Mitie operational management
- Lead the implementation of customer corporate policies and codes of practice
- Constantly assess the risks to the client and company stakeholders, taking appropriate mitigation measures
- Regularly audit administrative, health and safety and quality procedures
- Provide support to staff who have welfare requirements
- Support the vetting process to ensure that all site protection officers assigned to you comply with BS7858 and SC clearance requirements
- Take detailed notes of all disciplinary actions taken against employees, making sure that such matters are first referred Mitie operational management and HR

**Training and development**
- In conjunction with the Mitie Management team, monitor the performance of SPOs, conduct annual appraisals in line with company policy, and develop personal development plan for all team members
- Make sure that all security officers are aware of the latest training initiatives and are given the opportunity for both personal and professional development
- Support site training and exercising activities where required

**Mitie is a great place to work**, so here's what you can expect to receive from us.
- Personal development opportunities - includes apprenticeships
- Cycle to work - various windows throughout the year
- Life Assurance
- Pension
- Salary Finance - includes advice, loans, consolidation of loans and advance
- Share schemes - including Free Shares and SAYE
- Free Vir