Control Room Operator

7 days ago

London, United Kingdom Elizabethan Security Full time

**Requirements**:

- **Good oral and written communication skills**:

- **IT skills ( Microsoft Word, Excel and Outlook)**:

- **SIA Licence (CCTV and Security Guard/Door Supervision)**:

- **Must have previous CCTV control room experience**:
**Responsibilities**:

- **Booking Security officers on/off duty**:

- **Recording safety check calls, monitoring and solving problems**:

- **Answering incoming calls from officers and customers - recording important details accurately**:

- **Monitoring CCTV Surveillance system**:

- **Dealing with Local Law Enforcement and First Aid Agencies**:

- **Provide accurate and detailed shift reports verbally and in writing**:

- **Issuing and checking of keys in accordance with control room procedures**:

- **Assisting with roster allocations and covering shifts with officers at short notice**:

- **Directing and monitoring mobile drivers in respect of Alarm Activation and Patrols**:

- **Dealing with all control room issues, reporting to the Operations Manager.**
1st week schedule: Saturday & Sunday day shift, Mon - Tue - Wed night shift

2nd week schedule: Saturday & Sunday day shift, Mon-Tue night shift

**Job Types**: Full-time, Permanent

**Salary**: £12.00 per hour

Schedule:

- 12 hour shift
**Experience**:

- customer service: 1 year (required)

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