Customer Service/business Administrator End Point
1 week ago
Highfield is one of the UK's leading End Point Assessment Organisations. We are working with some of the UK's most established brands to ensure apprentices receive a fair and reliable end point assessment as part of their apprenticeship programme.
**Do you have experience in team leadership or management and looking for a new opportunity?**
The End Point Assessor is responsible for completing compliant and standardised end-point assessments on apprenticeship learners for a range of employers, employer providers and training providers to regulatory and Highfield Assessment’s quality standards and prescribed processes. This position will be full time/permanent and be based from home with national travel to assessments with some assessments being carried out at home using web conferencing.
**Main Responsibilities**
- Work with a range of learners to carry out high quality and compliant end point assessment of apprentice's competence against the apprenticeship standard at scheduled venues.
- Complete scheduled assessments in an accurate and timely manner.
- Record and submit concise reports with assessment feedback explaining assessment decisions in line with the grading criteria.
- Participate in standardisation activities to ensure a consistent approach to end point assessments.
- Effectively prioritise and organise tasks.
**Essential qualifications and experience**
- Experience working in a customer service environment and business administration
- Hold Maths and English qualifications and be able evidence them.
- Have a full UK driving licence and are happy to travel.
**Job Types**: Full-time, Permanent
Pay: From £24,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site gym
- Referral programme
Work Location: On the road
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