Apprenticeship Coordinator

We are looking to hire an **Apprenticeship Coordinator** to join our Learning & Development team. This is a permanent role.

Caroola is a group of market-leading brands that specialise in providing tax management, umbrella, and accountancy services to small businesses and a high-quality contingent workforce in the UK. Our mission is to unite and empower the agile workforce community with innovative technology, exceptional service, and expertise, all under one brand. Our top priority is to offer unparalleled support to our clients, easing their workload and helping them grow with us. This is who we are, and what we do.

Reporting to the Learning and Development Manager and working closely with the Accountancy Academy Manager you will work as part of the team responsible for apprentices from Level 2 and above ensuring all aspects of the apprenticeship programme are well managed and all contractual requirements are fully met, including acting as the main point of contact for training providers, apprentices and team leaders within the Academy. You will also be responsible for working with all departments to ensure apprenticeship delivery conforms to the Apprenticeship Standards.

**Responsibilities**:

- Work in partnership with relevant Managers and Team Leaders from across the business to develop structured training plans that will expose the Academy Learners to the relevant work required along their Apprenticeship learning journey
- Implement processes to track progress of learners and ensure they complete their apprenticeship within the relevant timescales.
- Ensure that we are adequately measuring learners progress and take steps to address any deficits in learning either by the learner or Training Provider
- Design and regularly collect and review learner and employer feedback
- Take a proactive approach in identifying and implementing improvements to the apprenticeship learner experience.
- Carry out regular reviews with each training provider to ensure the correct support is in place for each individual Learner.
- Implement a reporting and tracking process showing the progression of each learner journey from start to completion.
- Take ownership of collating and reporting on relevant Apprenticeship data to stakeholders as needed.
- Manage, coordinate and facilitate the booking of exams and professional membership process.
- Take ownership of the management of the apprenticeship funding process
- Take responsibility for monitoring, evaluating, and developing/enhancing the quality of our apprenticeship programme delivery, assessment, and administration

**Skills & Requirements**:

- Experience in co-ordinating the end to end process of the Apprenticeship Journey from Level 2 upwards (ideally this will include experience of level 2 (AAT) -Level 7 (ACCA) apprenticeships.)
- Knowledge and understanding of apprenticeship learning environments
- Knowledge of the ESFA Apprenticeship funding rules and experience in managing Apprenticeship funding through the Apprenticeship Levy
- A self-starter, able to manage your own daily workload and with excellent communications skills
- Be able to build relationships with a range of internal and external stakeholders
- A good working knowledge of MS Office and strong administration experience. Excel skills are a key requirement for this role, as you’ll need to track the progress and contractual compliance of on-going apprenticeships, and report on this regularly.
- Strong people skills with an emphasis on continuous improvement
- A good listener and have the ability to coach our learners to successful outcomes.
- A commitment to people and their development is a given

**Benefits**:
We're experts in managing finances and we want to optimise yours too We'll ensure that you receive the right benefits to support your choice of lifestyle, wellbeing and health - right now, as well as for your future. Find what’s best for you through your own personal benefits hub.
- A competitive salary, flexible working options, and the ability to flex your holiday entitlement is in the heart of our offering.
- Enjoy 25 days off plus Bank Holidays to reach a maximum of 29. Want more? No problem. You can buy up to an additional 3 days and tailor your leave.
- Plan ahead - With private medical insurance, you can access medical treatment when you need it most. So when life throws you an unexpected challenge, you can access a quick diagnosis and accurate treatment.
- Stay strong - Keep in shape with dental insurance, our Cycle to Work scheme and subsidised gym memberships.
- Study support - Progress your career in your chosen field without worrying about finding the time, the right guidance or the money to do it
- Our financial benefits will aid you in life’s ups and downs including free access to mortgage advice, credit scoring for life and financial management tools
- Company Pension - Save for the future with our company pension scheme with NEST.
- Caroola supports the mental health of i