Business Support Assistant

2 days ago


Hertford, United Kingdom Elettric80 LTD Full time

**Job Overview**

We are seeking a Bookkeeper and Business Support Assistant for our Hertford branch to support the Office Manager and Customer Service Department, covering accounting, administrative, and operational HR and customer service activities.

**Responsibilities**:
**1. Accounting**
- Assist the Office Manager with general bookkeeping tasks, including payables and receivables, billing processes, payments, and bank/account reconciliations.
- Prepare Month-End and Year-End financial reports.

**2. HR Administration**
- Calculate work hours, overtime, and expense reimbursements for the UK team.
- Manage job-related timesheets.

**3. Customer Service Suppor**t
- Assist the Service Manager with:

- Preparing quotes in SAGE (Salesforce knowledge is a plus).
- Issuing Sales Order Confirmations for Customer Service.
- Facilitating internal communication, policies, and reporting with departments in Italy.

**4. Spare Parts Management**
- Assist customers in identifying required spare parts.
- Coordinate with technical and purchasing departments in Italy for clarifications.
- Manage the end-to-end process, including quotations, sales order entry, order confirmations, and delivery timelines.
- Oversee stock receipt and deliveries.
- Handle customs procedures and duties for imports.

**Requirements**:

- 2+ years of experience as an Accounts admin or Bookkeeping
- Proficiency in Microsoft Office Suite.
- Strong customer service skills.
- Excellent communication abilities.
- High attention to detail and a commitment to accuracy.
- Experience with accounting software (SAGE); knowledge of SAP is a plus.

Other Requirements
- Permanent right to work in the UK.
- Fluency in English (spoken and written); Italian language skills are a plus.

What’s in It For You
- Permanent full-time contract.
- Hybrid remote working (specific days to be confirmed).
- Salary range: £28,000-£32,000 (based on experience).

Pay: £28,000.00-£32,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

**Language**:

- English (required)
- Italian (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Hertford SG13 7NN

Application deadline: 10/01/2025


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