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Looked After Children Administrator
2 weeks ago
**Job overview**:
The post holder will work as part of the integrated administration team to provide and maintain a high level of administrative support to both internal and external services involved in delivery of care to Looked After Children. Due to the nature of the service the post holder will be party to information that may be distressing and occasionally explicit. Support and supervision is provided to all members of the safeguarding service for this reason.
**Main duties of the job**:
To arrange and co-ordinate initial and review health assessments for children who are Looked After. To ensure that timescales are met in line with national guidance. To be able to process completed health assessment paperwork within strict timescales and deadlines.
Be a first point of contact for the Looked After Children office ensuring professional standards and an appropriate style of communication is deployed
Provide a full range of Administration duties to the team.
Maintenance of databases and electronic systems to record activity and compliance for the team.
Dissemination of Looked After Children information to internal/external professionals, as directed by senior nurses, ensuring safe methods of communication are used at all times.
Triage of calls to the team from professionals recording and escalating these calls as appropriate to the Looked After Children Team.
Typing of reports, minutes, agendas, general correspondence, presentational material, etc.
Other administrative tasks as appropriate.
Produce reports and circulate to the wider team.
Maintenance of filing systems.
Photocopying and collation of documents.
Assistance with formatting rotas for the team
Any other duties within the general scope and context of this post.
Provide occasional cover such as answering phones and re-directing enquiries for the Safeguarding Team Administrator (mainly during annual leave and sick leave)
**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to **make a difference** and we’re always looking for people who demonstrate our three core values - **care**, **appreciate** and **inspire** - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
**Detailed job description and main responsibilities**:
**Communications and Relationships**
- To arrange and co-ordinate initial and review health assessments for children who are Looked After. To ensure that timescales are met in line with national guidance. To be able to process completed health assessment paperwork within strict timescales and deadlines.
- Be a first point of contact for the Looked After Children office ensuring professional standards and an appropriate style of communication is deployed
- To assess the nature and urgency of all telephone calls, taking detailed messages and ensuring that the correct information is passed to the Looked After Children team.
- To have access to multi agency personal and sensitive data relating to children and to be aware of responsibilities under the Data Protection Act.
- To have access to multi agency personal and sensitive data relating to children and to be aware of responsibilities under the Data Protection Act.
**Planning and Organisational Skills.**
- To convene and attend Safeguarding & Looked After Children team meetings as required, producing agendas and accurate minutes, booking of venues and making all necessary arrangements, including the collation of papers and agenda items.
- Participate in discussions concerning the running of the service.
- Actively contribute to and support agreed developments and directorate/trust objectives
**Physical Skills**
- Demonstrates competency in standard computer skills including use of keyboard, access to and use of word documents, basic management of excel.
- Ability to develop and amend word documents accurately.
- Ability to develop and amend Excel spreadsheets accurately.
- Competence with standard databases.
- Managing IT equipment securely.
- Managing paper records and follow
