Business Development

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

The Insurance Sales Force is made up of Group, Individual and International protection specialists with some hybrid roles where an account manager may be responsible for multiple business lines through a defined panel of IFA’s and distributors.

The current role on offer is for a Group Risk specialist sales role, however clear avenues of progression and diversification are available.

Currently within the Group Risk market Canada Life is independently ranked number one by number of schemes insured, number of employees covered and annual on risk premium.

**Job Purpose**

To complement the existing team of business development account managers for the market leading Group Risk Insurer. You will be joining a diverse, motivated, and highly experienced team - with the expectation you will integrate and help to evolve the teamto continues its success in a changing post-pandemic environment.

For your defined panel of IFA’s and distributors you will be personally responsible to develop sustainable and profitable business relationships:

- To achieve or exceed annual new business premium targets
- To achieve or exceed annual new business count targets
- To achieve or exceed annual existing business retention targets

**Key Accountabilities**
- To provide phone based and virtual (supplemented by occasional face to face) support to a defined panel of distributors. To negotiate, attract and retain business in line with Canada Life’s profit margin expectations.
- To work with a defined panel of distributors, ensuring that service remains exemplary, and their needs are met whenever appropriate.
- To complete phone based and virtual follow up where appropriate, on new and existing business quotes, using all distributor interactions to establish and record feedback on competitor behaviour, price points, propositions and terms and conditions.
- Help drive usage of the CLASS online portal, listening to adviser feedback and helping to evolve the system to support a greater volume of the SME market opportunity
- To provide phone based and virtual activity to ensure that all distributors are kept up to date with date with Canada Life materials, processes and product enhancements and promotions.
- Increase our ability to engage earlier with customers through delivering marketing leading propositions, such as the WeCare suite of support services
- To be actively involved in relevant tender and internal/external presentation work.
- To seek and identify specific business partnership opportunities such as SEA’s, panel, and preferred provider agreements.
- Provide training and support so that the technology provided by the protection business is utilised by the distributor and customer for workplace and individual protection business.
- To take personal responsibility to develop their knowledge and understanding of all protection products and the markets in which they are distributed. To provide technical support to distributors, differentiating Canada Life’s proposition.

**Desired Knowledge / Experience / Skills**
- Experience in the financial services sector and/or general sales experience.
- Account management skills and the aptitude/experience to manage a portfolio of distributors
- Clear understanding of the overriding business objectives of the protection business.
- Excellent communication skills and a desire to develop professional presentation skills across all mediums of communication.
- To develop and maintain up to date knowledge of our proposition, products, and technology.
- A passion for distribution and service and a willingness to develop.

Job Specific Accountabilities
- To meet or exceed annual targets, both performance and behavioural related
- To be accountable for establishment, development, and maintenance of a defined panel of distributors
- A BDC can be given a panel of Employee Benefit Consultant’s managing business under 100 lives, or a number of business development distributors
- To be accountable for the new business results of the panel and where appropriate the retention of existing policies
- To ensure that distributors are aware of and understand our proposition and technology solutions
- To be accountable for completion of administrative and reporting tasks as requested by sales management
- To be accountable for demonstrating and evidencing behaviours in line with Canada Life values, both internally and externally
- To adhere to Canada Life policies, governance, and best practise at all times