Call Centre Agent
5 days ago
We are seeking a motivated Call Centre Representative to join our team. This role involves handling inbound and outbound calls to assist customers with their inquiries and provide exceptional service.
**Duties**:
- Respond to customer inquiries via phone
- Upsell products and services where appropriate
- Conduct data entry to update customer records accurately
- Utilise excellent phone etiquette when interacting with customers
- Analyse customer needs to offer tailored solutions
**Skills**:
- Strong communication skills
- Ability to analyse customer requirements effectively
- Experience in upselling products or services
- Data entry proficiency
Pay: From £24,745.00 per year
Ability to commute/relocate:
- Liverpool, L1 0BP: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 04/09/2024
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