Senior Payroll Administrator

**Description**:
Cintra is a fast paced, fast growing company and our award winning software provides payroll solutions for over 1000 clients. If you’re passionate about payroll and want to join a dynamic team of experienced professionals, look no further.

We are looking for a diligent and conscientious experienced Senior Payroller to expand our team. If you have strong organisational skills and attention to detail, proven excellent customer service skills and enjoy talking to clients, are able to remain calm under pressure and work to agreed deadlines,
**we want to hear from you**

You can find our modern offices situated within Hoults Yard on the edge of the Ouseburn Valley with its flourishing creative networks, abundant local heritage and lively social scene. Hoults Yard is a vibrant community which includes quirky cafés, leisure facilities and other local businesses.

**Key Responsibilities**:
**Your responsibilities will include**:

- Accurate payroll processing - from start to finish within the agreed timeframe
- Producing Employee documents, RTI and pension files
- Processing HMRC and 3rd party payments on time
- Carrying out day to day payroll tasks
- Running complex payrolls
- Liaising with clients and building rapport
- Holding meetings with clients as part of the grading project
- Creating statutory payment rules, schedules & top up
- Using imports for data processing
- Creating complex reports, imports, functions & set ups on company level
- Manual calculations - starters & leavers, tax & NI, SL, pensions
- Payments after leaving & leavers’ payments
- Early payroll runs & re-runs
- App levy, ER allowance, Small ER relief - calculations and implementation
- Payroll reversals/corrections + EYUs
- Liaising with HMRC
- Checking colleagues’ payrolls
- First point of contact for Administrators’ queries
- Working closely with the Team Leaders on creating & improving procedures
- Getting involved in (inter)departmental projects
- Assisting with implementations of small payrolls
- Taking on payrolls handed over from Implementation
- Taking an active role within the team ensuring a smooth running of the team
- Responding to clients’ service quality concerns as the first point of contact
- P11d processing
- Holding training sessions with junior colleagues on the above-mentioned processes/regulations
- Monitoring training requirements & team progress
- Working with other Senior Administrators to ensure consistency of service provisions
- Working with other Senior Administrators on ad-hoc projects

**Skills Knowledge and Expertise**:
**Skills**:

- Excellent team player - able to spot the team’s and departmental needs
- Adaptable, fast & eager learner
- Highly resilient and able to remain calm in pressurized environment
- High-level attention to details, with almost zero marginal errors
- Good written & verbal communication skills
- Strong planning & organizational skills
- Good working ethic - Role model for Cintra’s values
- Able to step up when Team Leader not available
- Good training and mentoring skills
- Confidence in working autonomously & solving system issues
- Sound judgement
- Experience in training junior colleagues
- Experienced in dealing with clients’ complaints confidently
- Taking initiative to innovate on existing processes

**Qualifications and Knowledge**:

- Over 3 years of payroll experience
- Excellent understanding of Microsoft Office - Excel in particular
- Excellent numeracy skills
- Excellent knowledge of pension & AE rules
- Excellent understanding of HMRC legislation and statutory payments
- Advanced knowledge on court orders

**What's in it for me?**:
At Cintra we know our employees are our biggest asset and an investment in them is an investment into the company. As standard we offer:

- Holiday entitlement of 25 days plus bank holidays (pro rata part time)
- Company paid sick leave (after qualifying period)
- Hybrid and flexible working arrangements (after qualifying period and by agreement)
- Employee Assistance Programme providing a confidential support network offering expert advice and compassionate guidance 24/7
- Company paid Health Cash Plan providing cover for everyday healthcare costs including dental treatment and eye tests (taxable benefit)
- Cycle to Work scheme offering considerable tax savings and spreading the cost of bike purchase over 12 months (after probation)
- Interest free Travel Loan scheme (after probation)
- Subsidised Parking Permit at Hoults Yard
- Paid leave for Reserve Forces Duties
- Generous employee referral scheme
- Employee of the month scheme
- Annual office party
- Company supplied breakfast options, Nespresso coffee & tea

In addition to the above, we strategically invest in our employees giving our workforce the learning opportunities they need to keep moving forwards in their careers. We offer continuous employee training to keep knowledge fresh, skills sharp and develop confidence.

**About PSSG**:
Formed in 2019,