E-commerce Customer Care Advisor

2 days ago


BurtonOnTrent, United Kingdom AB Search Full time

**Position**:E-commerce Customer Care Assistant

**Location**:Burton on Trent

**Salary**: Up to £28k

**Working Hours**: 8:30pm-5pm
- Are you looking for your next step in Customer Service?_

You have the opportunity to join a well-established Construction Supplies business in Burton on Trent.

**Responsibilities**:

- Respond to customer enquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Resolve customer complaints in a positive and effective manner.
- Maintain customer records and update customer information as needed.
- Identify customer needs and suggest appropriate products and services.
- Follow up with customers to ensure their satisfaction.
- Provide feedback to management on customer service issues.

Pay: £25,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person


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