E-commerce Executive

2 weeks ago

StokeonTrent, United Kingdom RKW Ltd Full time

We have a fantastic career opportunity to join our E-Commerce Team at RKW. As the E-Commerce Executive, you work with the Head of E-Commerce & The Category Supervisor, in executing the channel's digital strategy across RKW’s retail e-commerce account base.

You will be based at our vibrant offices in Stoke-on-Trent, with flexible Hybrid-Working options available.

**Responsibilities and Duties**
- Track and load new products for RKW on our e-Commerce accounts - 15 customers (retail & marketplace).
- Audit retailer websites for RKW brands to ensure our product detail pages meet brand guidelines.
- Work cross functionally with Buying, Product & Marketing departments, to create best in class content.
- Upload images and content for e-Commerce accounts & amend based on retailer specific guidelines.
- Competitive benchmarking.
- Keyword optimisation management.
- Submit and manage internal requests for A+ product detail - across managed accounts.
- Enrol ASINs into customer initiative programs & track accordingly.
- Liaise with RKW Account Managers weekly to deliver content updates (launch & audits).
- Be a point of contact for RKWs eCommerce retailers externally to deliver exceptional service.
- Track and monitor all workflow process & communicate daily with the Content Supervisor and ad-hoc to the eCommerce Director.
- **Skills and Desirables**_
- 1-2 years of clerical/general office experience in a sales environment. Preferably with Amazon/Online experience (although this is not essential).
- An understanding of internet-related technologies and best practices.
- Attention to detail, with an ability to oversee and prioritize multiple projects and consistently meet deadlines.
- Excellent written and verbal communication skills.
- Capability to work both independently as well as in a cross functional team environment.
- Desire to continue to learn and grow professionally.
- Intermediate skills in Microsoft Office programs.
- Ability to understand data.

**Ideal Attributes**
- Results-driven attitude; a self-starter who thinks and participates effectively, both independently and as part of a team.
- Strong verbal and written communication skills with the ability to articulate views clearly.
- Attention to detail.
- Takes action: proactive and resourceful in solving problems.
- Owns results and follows through on commitments, takes responsibility, and produces quality work.
- Proactive and happy to work on own initiative.
- Strong work ethic.
- Good team player.

**Company Benefits**
- 33 days' annual leave
- Flexible Hybrid Working options available
- Free parking on all sites
- Complimentary drinks
- Staff discount on all our products
- Employee Assistance Program
- Refer a Friend Scheme
- Training and development
- Eye care allowance
- Exclusive discounts on cinema, holidays, days out, eating out and much more
- Long service incentives and rewards
- Annual bonus scheme

Come and join us to celebrate 30 years of business

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£24,000.00 per year

**Benefits**:

- Employee discount
- Free parking

Schedule:

- Monday to Friday

**Experience**:

- Administration: 1 year (preferred)
- E-commerce: 1 year (preferred)

Work Location: In person

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