Sales Office Manager

**Sales Office Manager**
**Location: Reading**
**Package: Basic salary up to £30,000 plus bonus & excellent PLC Benefits**
**Sector: Packaging Distribution**
**The Company**
We, the UK’s largest packaging distributor have an exciting opportunity for an experienced sales office manager to join our team based in Reading. We are a committed equal opportunities employer that champions ‘dignity in the workplace’. Our focus is to providecustomers with fully integrated and innovative packaging solutions, augmented by outstanding customer service. Appointing and nurturing sales talent across our business is key to our continued growth.
**The Sales Office Manager Role**
Joining our local management team, the Sales Office Manager shall manage and lead the internal sales team at our regional distribution centre, ensuring sales activities are maximised to help the site exceed all sales and profit targets. You will be responsiblefor setting and monitoring all individual and team targets, full performance management and development to include training and coaching; ensuring that the highest standards of sales support, administration and customer service are maintained at all times.
**Sales Office Manager Key Responsibilities**:

- Managing the internal sales team, setting targets & objectives and completing performance and development assessments, facilitating training as required
- Overseeing all sales administration processing to ensure completed in a timely and efficient manner, utilising the relevant systems (CRM etc.)
- Complete relevant reports to required timescales, in order to monitor sales input, invoicing and margin - identifying and taking action as appropriate
- Direct handling of customer queries & orders, whilst maintaining excellent levels of customer service at all times
- Take an active lead in developing existing accounts, seeking and capitalising upon opportunities to up-sell across the product portfolio whilst encouraging the team to do the same
- Work in partnership with external sales executives, attending customer visits where appropriate
- Liaise with logistics team to ensure 24/48hour delivery schedule is maintained for all customers
- Develop and maintain a good knowledge of all packaging solutions, imparting this knowledge with other colleagues

**Do you have the correct profile?**
You will be able to bring genuine gravitas and leadership skills to the role, whilst having first class customer service and internal sales skills. As this is an internal office based role, we would prefer you to reside within a sensible daily commute of ourlocal site.
**Our Benefits**
We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include:

- 25 days annual leave (rising to 27 days with service) plus all public/bank holidays
Contributory pension scheme
Free parking at many of our site locations
Range of company cars or cash allowance (including electric) for qualifying roles
Employee assistance program to support & advise with well-being & any issues
Extensive range of training/development & potential progression opportunities
Employee discount scheme (discounts on several major retail/leisure brands)
Simply Health/Dental Cover option or BUPA cover for qualifying roles
Tax free childcare (TFC) scheme
Enhanced maternity & paternity pay
Long service awards (5-40 years)
Charitable giving options
Financial support with eye-tests/purchasing glasses (DSE users only)
O2 Mobile discount scheme (up to 25% off)
Macfarlane Group is also dedicated to maximizing every employee’s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement.
**Next Steps**
**NO RECRUITMENT AGENCIES PLEASE