Customer Support Representative

2 weeks ago


London, United Kingdom VB Promotions Limited Full time

**Customer Support Representative - Join Our Dynamic Sales & Marketing Team**

Are you a people-person with a knack for problem-solving? Do you thrive in a fast-paced environment where every day is different? If you're ready to level up your career in customer support while being part of an energetic, growth-driven team, we want to hear from you.

**Who We Are**

We are a high-energy sales and marketing company representing top-tier clients across diverse campaigns. Our mission? To deliver standout customer experiences while driving brand success. We believe in the power of human connection, and our team is at the heart of everything we do.

**What You’ll Be Doing**
- Engaging with customers to provide exceptional support and resolve inquiries with professionalism and efficiency
- Representing our clients across various campaigns, ensuring brand consistency and customer satisfaction
- Educating customers on products and services while identifying opportunities to enhance their experience
- Collaborating with sales and marketing teams to drive performance and improve processes
- Maintaining accurate records of customer interactions and feedback

**What We’re Looking For**
- A customer-focused mindset with strong communication skills
- A problem-solver who stays cool under pressure
- A team player who thrives in a collaborative environment
- Prior experience in customer support, sales, or marketing is a plus—but we believe attitude and willingness to learn matter most
- Ability to adapt to new challenges and take initiative

**What’s In It for You?**
- A vibrant, supportive work environment with a team that values your contributions
- Career growth opportunities—develop your skills and move up in a company that rewards performance
- Competitive compensation with performance-based incentives
- Ongoing training and mentorship to set you up for success
- The chance to work with leading brands and make an impact

**Ready to Join Us?**

Pay: £25,000.00-£28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Referral programme
- Store discount

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: In person



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