Customer Support Representative

2 weeks ago


London, United Kingdom Aquent Full time

**:
Aquent is seeking a Customer Support Representative for a 12-month contract in Staines-upon-Thames. The role comes with a contract rate of £116.48 per day, which amounts to £30k p/a. The role is offered on a hybrid-working or remote basis, and there is potential to extend after 12 months.

The Customer Support Representative will be responsible for providing best-in-class support for the company's platform to ensure a positive customer experience.

In a typical week in this role, you will perform the following tasks:

- Log cases on the IT Service Desk and maintain details of software/hardware problems detected
- Support users in the use of the ServiceNow platform by providing necessary advice and/or training.

In return for your knowledge and expertise, you will receive a daily contract rate of £116.48 and the chance to work with a collaborative, inclusive and supportive team.

**Client Description**:
Our Client is an American software company that offers businesses cloud computing solutions to manage digital workflows. Their innovations have streamlined working processes for 80% of the Fortune 500 alongside over 5000 other companies around the world including American Express, Deloitte, Experian, MGM, the NHS, Vodafone, and Wayfair.



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