Customer Service

2 weeks ago

Blackburn, United Kingdom Praetura Asset Finance Full time

Customer Service (In-Life) Apprentice - Praetura Asset Finance

About Us

Praetura Group was founded to provide growing and ambitious companies the funding they need to succeed. By bringing a diverse range of financial services together, we can support businesses as they scale, and their funding requirements change.

Praetura Asset Finance are a consultant lender, here to help businesses survive, thrive and grow. We offer a range of flexible funding solutions to allow businesses to upgrade or invest in new equipment or release cash from their existing assets.

At Praetura, we know it takes more than just capital to build a great business. It takes funding on the right terms, with the support of people who’ve been there before. And that’s what we try to provide - more than money.

The Role

Due to growth, we are looking for an ambitious and professional Customer Service (In-Life) Apprentice to join our vibrant team at Praetura Asset Finance, working in the Blackburn office. This role will mainly involve business administration duties. You’ll get the opportunity to develop a varied skillset and work with lots of different people daily, such as co-workers and clients, with excellent support provided.

The duration of the apprenticeship programme is 24 months with the possibility of a permanent position with Praetura upon completion.

The successful applicant will have the opportunity to undertake valuable work experience whilst gaining a Business Administration Level 3 qualification with our apprenticeship partner.

We have supported several apprentices throughout their career at Praetura, many of which have continued to develop their career and flourish within the Praetura Group. You will be working alongside an experienced team who will be on hand to support you, as well as working with other apprentices.

The duties include but are not limited to:

- Accurate document production
- Preparation of settlements
- Preparation of reschedules
- Supporting customers with novation’s
- Support Underwriters & Broker Development Managers
- Customer Service
- Maintain and provide high level administration support
- Maintain up to date computer records of Finance Agreements
- Preparation of documentation for offsite storage
- Ensure that administration is in line with regulatory requirements and company expectations
- Ensure all business is conducted in line with regulatory requirements and company expectations

Training to be provided
- BTEC Level 3 Diploma in Business Administration, QCF.
- (Functional Skills, Level 2 - Maths, English - if not already achieved).
- Employer Rights and Responsibilities.
- Personal Learning and Thinking Skills

What can we offer you?
- Competitive salary plus discretionary yearly bonus.
- Study support (fees covered and time off for study and exams).
- Company pension scheme
- 25 days' holiday (plus bank holidays)
- Your birthday off
- Private healthcare for you and your immediate dependents
- Enhanced family friendly policies
- Financial, physical and mental wellbeing support
- Death in service insurance
- Cycle 2 Work scheme
- Techscheme (Currys PC World)
- Free parking
- Free breakfast, drinks and snacks
- Social events, including summer and winter parties
- Plenty of learning opportunities; we're passionate about developing our people.

At Praetura we understand everybody has different needs, and we are committed to being an inclusive employer.

**Job Types**: Full-time, Permanent, Apprenticeship

Pay: From £17,000.00 per year

Work Location: In person

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