Customer Service Advisor
1 week ago
As a Customer Service Advisor, you will be on the front line with customers, handling queries and ensuring full customer satisfaction. Handle customer enquiries, answering any questions and queries in person, over the phone, or online. Provide support and comprehensive product / service information to customers.
- Be polite, professional and empathise with the customer
- Log data accurately adhering to regulations
- Deal with enquiries from clients
- Ensure full knowledge of any information systems or procedures used to assist customers is up to date at all times
- Have a Customer Service background and be reliable
Previous customer service experience is essential.
Onsite training, manufacturers training will be ongoing throughout employment.
**Salary**: £18,550.00-£20,000.00 per year
Additional pay:
- Performance bonus
**Benefits**:
- Company events
- Company pension
- Employee discount
- On-site parking
- Store discounts
- Wellness programmes
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Customer Service: 2 years (preferred)
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