Office Administration and Customer Service Support

4 days ago

Warrington, United Kingdom Eco Green Communities Ltd Full time

Are you that person?

A lot of our work is ecommerce focussed, we work with consumers and wholesale. Our range is growing and so is our customer base.

We are looking for a focussed individual who is prepared to roll their sleeves up and become part of this journey as the business grows.

This is a rural location, it is in a warehouse with a little office, this is not glamorous at the moment. But it will change.

**Responsibilities**:

- Provide administrative support to ensure efficient operation of the office
- Answer and direct phone calls in a polite and professional manner
- Perform data entry tasks to maintain accurate records
- Utilize Google Suite and other computerized systems to organize and manage information
- Assist with organizing and scheduling appointments, meetings, and events
- Maintain supplies inventory by suppporting stock take and ordering items as needed
- Perform basic bookkeeping tasks using QuickBooks or similar software
- Assist in resolving any administrative problems
- Help with packing wholesale orders and booking couriers, goods in etc
- Digital experience to engage with SM audience from time to time

**Skills**:

- Strong administrative skills with attention to detail
- Excellent communication skills
- Proficient typing and data entry abilities
- Familiarity with Google Suite and other computerized systems
- Strong organizational skills to manage multiple tasks effectively
- Clerical skills for maintaining records and filing documents
- Knowledge of general office procedures and equipment operation
- Basic bookkeeping skills using Xero or similar software

Note: This job description is intended to provide a general overview of the position. It is not intended to be an exhaustive list of all responsibilities, skills, or qualifications associated with the role.

**Job Type**: Part-time

**Salary**: £15.00 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Warrington: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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