Scheduling Coordinator

2 weeks ago

London, United Kingdom Wild Berry Associates Full time

Scheduling Coordinator - You will be responsible for scheduling professional services talent for client assessment delivery work, based on assignments provided by their manager and requests from internal or external clients.

Duties of the Scheduling Coordinator:

- Act as an expert in scheduling requirements for assessments and 360 feedback
- Align internal resources (e.g. consultant expertise) with client needs
- Respond in a timely manner to internal scheduling request
- Work directly with client contacts to schedule delivery work when appropriate (e.g., transactional, high-volume annuity business such as individual assessments
- Utilise pre-determined assignments and scheduling criteria to maximise resource efficiency
- Update and maintain all necessary tracking databases
- Implement complicated, multi-step process to schedule assessment
- Assign resources for delivery work in SAP
- Be knowledgeable about the capacity level and current projects of the resource pool
- Utilise client management data to satisfy specific client needs/preferences

EDUCATION & EXPERIENCE
- Bachelor’s degree or equivalent additional experience
- Experience in logistics coordination/event planning/staffing experience, especially calendar management of multiple people in remote locations
- High attention to detail
- Strong customer service focus
- Ability to be adaptable and manage stress in a fast-paced, ambiguous environment
- Ability to build and foster relationships with cross-functional and remote teams, at all levels of the organisation, both internally and externally
- Key strengths:

- Attention to detail
- Lateral thinking & problem solving
- Relationship building, strong enough to manage relationships with senior stakeholders
- Initiative
- Quick learner
- Resilient
- Composed

You must be available for work to start ASAP, this role is for approx 6 months may be longer.

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