Scheduling Coordinator

Scheduling Coordinator Home MadeJoin our Sales Operations team - a great first step into the world of Property Technology and OperationsThis role provides an exciting opportunity to collaborate with our Sales team to streamline and enhance the operations supporting our Sales Associates (responsible for property viewings) manage landlord appointments and ensure top-tier customer service for our renters.With a mix of CRM management project coordination and process improvement its a great role to develop operational skills. Location: Southwark London (office-based role - 1 day WFH post probation)Salary: 26K-28K Depending on experienceWorking Day and Time: Monday to Friday 9am-6pm plus every other Saturday (advanced day in Lieu for Saturday work)Working with us:Home Made are the fastest-growing lettings prop-tech company that is changing the way we rent for good By utilising our unique tech and high-performance team we are improving the renting experience to be better safer and fairer for all. Our work culture is based on driving change working with integrity and encourages a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good To explore more about what we do click here. Role and Opportunities:Include but not limited toCustomer Service and Fostering Relationships: Build strong connections with landlords and tenants to ensure our scheduled viewings are executed flawlessly.Viewings Optimisation: Coordinate and arrange travel plans for our Sales Associates whilst seeking opportunities to enhance the number of property viewings conducted by our Sales Team.Customer Communication: Keep our customers always informed with the latest and most relevant information regarding their appointments. Data Accuracy: Perform regular audits to ensure that our system maintains accurate property details and access provider information..Collaboration: work with our team to optimise and deliver successful viewings to renters About You: You have exceptional written and spoken verbal communication skillsYou enjoy working as part of a team and thrive in a mutually supportive working cultureYou have excellent organisation skills with the ability to prioritise workload You have exceptional attention to detail Great decision-making and problem-solving skills Home Made Benefits:Annual Leave: 24 days leave your birthday offModern state of the art officesEmployee Perks: discounts for stores cinema etcYearly Half Day Charity DayOffice Social Events (Summer and Winter Parties)Culture Club: ad hoc events for notable dates (St. Patricks day Diwali Movember) Mental Health Champions CSR opportunitiesOn site Gym access showers (towels & shower gel) and indoor bike storageWeekly Friday 5pm Happy Hour in the officeOpportunities to upskill in your career through our Learning and Development ProgrammeWe are an equal opportunity employerDiversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability impairment or health condition please do not hesitate to contact us at Key Skills Customer Service,Communication,Fire And Safety Engineering,Key Account,Market Intelligence Employment Type : Full Time Experience: years Vacancy: 1