Customer Service Coordinator
5 days ago
**Customer Service Coordinator at The NSS Group**
**Part of NSS Maintenance**
**£24,000 per annum**
- ** Looking for a new challenge with clear career progression?**:
- **Fancy working in a vibrant office environment?**:
- **Keen to bring new ideas to the table and see those ideas brought to life?**
**This is the job for you.**
NSS Maintenance has seen huge growth over the last 12 months, both in revenue and resource. To support the business in the next stage of our expansion plans were looking for forward thinking, hardworking individuals to join our helpdesk, managing some of our key clients’ accounts.
**Responsibilities of the role**:
- Accepting and processing work orders
- Building strong working relationships with a small number of nationwide clients and managing their workloads/enquiries
- Scheduling of reactive jobs
- Providing support to operatives
- Producing RAMS
**Benefits**:
- Free onsite parking
- Free refreshments with a friendly and sociable office environment
- An opportunity to progress and develop within the company
- 25 days annual holiday + bank holidays
- Monthly Reward and Recognition Scheme where our top performers are rewarded with vouchers for many retailers
- Trade Point Card which will enable you to get 10% off at any B&Q
- Day off for your birthday after length of service
- Eye care vouchers
- Referral bonus scheme
- Medicash health cash plan with discount on dental, health screening, gym discount, store discounts, specialist consultations and much more
**Requirements** required**:
- A proven track record working in a similar role, ideally within the construction and/or building industry
- Strong PC skills and ability to pick up new systems
- Excellent attention to detail
- Excellent communication and interpersonal skills
- The ability to prioritise tasks and workload
**IMPORTANT INFORMATION**
**To ensure a fair and unbiased recruitment process, we have chosen to collaborate with **Hubert.ai** in this process.**
**Please complete it as soon as possible. The interview typically takes about 15-20 minutes to complete.**
**About NSS**
NSS Maintenance are a nationwide working at height contractor.
Our national coverage operates from four UK depots to offer planned and reactive building fabric maintenance and refurbishment services to commercial, retail and industrial sectors. We currently employee over 550 employees directly across the NSS Group and have ambitious but realistic expansion plans to continue to grow over the coming years. We live and breathe our values and would love to hear from you if you will too
-
Customer Service Coordinator
7 days ago
Altrincham, United Kingdom Page Personnel Full timeOpportunity to work for a leading facilities management business - Excellent career progression **About Our Client**: The company is a well-established facilities management business, employing over 500 people. Located in Altrincham, this organisation is renowned for its commitment to outstanding customer service and its supportive, team-oriented work...
-
Customer Service Coordinator
7 days ago
Altrincham, Trafford, United Kingdom NSS Full time £15,000 - £20,000 per yearCustomer Service Coordinator at The NSS GroupPart of Customer Service Cleaning£27,000 per annumThe Division – Customer Service CleaningOur Cleaning Division delivers window and specialist cleaning services nationwide. With regional management support and a central service desk, we provide both planned and reactive cleaning using a range of safe and...
-
Temporary Customer Service Coordinator
7 days ago
Altrincham, United Kingdom Page Personnel Full timeWeekly pay - Possibility of being made permanent **About Our Client**: Our client is a leading nationwide contractor for facilities. They are looking for a Temporary Customer Service Coordinator to join their Altrincham team! As a Temporary Customer Service Coordinator you will be: - Accepting and processing work orders - Building strong working...
-
Technical Customer Service Coordinator
7 days ago
Altrincham, United Kingdom Page Personnel Full timeHybrid working - Flexible shift patterns **About Our Client**: This organisation is a well-established firm in the business service provider industry, boasting a strong team of employees. With a national reach, it is dedicated to providing top-quality customer service and technical support from its West Manchester office. Key responsibilities consist...
-
Customer Service Coordinator
7 days ago
Altrincham, United Kingdom Nationwide Specialist Services Full time**Customer Service Coordinator at The NSS Group** **Part of NSS Maintenance** **£23,000 to £25,000 per annum** - ** Looking for a new challenge with clear career progression?**: - **Fancy working in a vibrant office environment?**: - **Keen to bring new ideas to the table and see those ideas brought to life?** **This is the job for you.** NSS...
-
Customer Service Coordinator
5 days ago
Altrincham, United Kingdom Nationwide Specialist Services Full timeOverviewCustomer Service Coordinator at The NSS Group, part of NSS Maintenance. £24,500.00 per annum.NSS Maintenance has seen huge growth over the last 12 months, both in revenue and resource. To support the business in the next stage of our expansion plans we are looking for forward thinking, hardworking individuals to join our helpdesk, managing some of...
-
Customer Service Coordinator
1 day ago
Altrincham, United Kingdom Page Personnel Full timeGreat career progression opportunities. - Nice working environment. **About Our Client**: A well known client working with in the utilities industry. - Be a single point of contact for our customers and suppliers. - Process and tracking orders keeping customers updates. - Comfortable on the phones. - Have a proactive approach to administrative tasks. - Keep...
-
Customer Service Advisor
2 weeks ago
Altrincham, United Kingdom A.M. Auto's Commercial Servicing and Repairs Full timeCustomer Specialist Advisor **Duties**: - Perform general clerical duties, including photocopying, scanning, and filing documents. - Organize and maintain physical and digital files and records. - Proofread documents for errors and inconsistencies on service sheets and job cards daily. - Assist with daily planning and coordination of techs given out works...
-
Customer Service Administrator
1 week ago
Altrincham, United Kingdom Page Personnel Full timeGreat working patterns! - Temp to perm opportunity! **About Our Client**: Our client is a well-established telecommunications provider to a wide UK customer base and they are now looking to expand their team with a Customer Service Administrator in their Altrincham office. As an Customer Service Administrator you will be: - Handling client and supplier...
-
Customer Service
2 weeks ago
Altrincham, United Kingdom Aluprof Ltd Full time**Purpose**: Our Customer Service & Orders Administrators play a vital role in delivering great service to our customers. They build great relationships with customers, understand their needs and work in a dedicated way to coordinate order fulfilment. **Main Duties**: - Maintaining a positive, empathetic and professional attitude toward customers always. -...