Customer Service
2 weeks ago
**Position: Customer Service Assistant, Location: Aberdeen** **Type: Part-time**
**Responsibilities**:
**Customer Interaction**: Greet and assist customers with a friendly and positive attitude. Take and process customer orders efficiently and accurately.
**Order Management**: Ensure all orders are prepared and delivered to customers promptly. Communicate with kitchen staff to maintain optimal service levels.
**Product Knowledge**: Stay informed about our menu items, prices and special offers to provide accurate information and upsell opportunities.
**Cash Handling**: Process customer payments under pressure and provide change accurately. Maintain a tidy and organized cash register area.
**Problem Resolution**: Address customer concerns and resolve issues promptly. Seek assistance from management when needed.
**Maintain Cleanliness**: Contribute to a clean and organized dining area. Assist with restocking supplies and keeping the work area presentable.
**Requirements**:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic math skills for accurate order processing and cash handling.
- Team player mentality and a positive attitude.
- Flexibility to work evenings, weekends, and holidays.
- Previous customer service experience in a fast food environment. (minimum 2 years).
**Perks**:
- Competitive hourly wage.
- Employee discounts on food items.
- Free meal whilst on shift.
- Fun and inclusive team environment.
**How to Apply**:
Join us in serving up smiles and satisfaction at Belmont Chipper
**Job Type**: Part-time
**Salary**: £7.66-£11.21 per hour
Expected hours: 20 per week
**Benefits**:
- Canteen
Schedule:
- Every weekend
- Night shift
Supplemental pay types:
- Tips
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 2 years (preferred)
Ability to Commute:
- Aberdeen (preferred)
Work Location: In person
Reference ID: 199701
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