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Telephone Referral Coordinator Onecall Coastal

3 weeks ago


Lancing, United Kingdom Sussex Community NHS Foundation Trust Full time

Telephone Referral Coordinator

OneCall Coastal is a 24 hour/7 days a week service. We work a number of shifts: 7am-3pm, 8am-4pm, 9am-5pm, 10am-6pm and 11am-7pm. The post holder will be required to work a variety of these shifts, including weekend work (approximately one weekend in every four).

Good communication & accurate documentation skills re essential.

We offer a well-supported working environment and the Trust is committed to supporting opportunities for professional development.

The Telephone Referral Coordinator will work with a Registered Nurse, ensuring that all calls are referred to the appropriate place and data is recorded. All calls to the service need to be answered within one minute.

If you believe you have the skills to offer, why not come & join this friendly & welcoming team