Client Services Associate, London

London
- Position Responsibilities

We are looking for someone to help coordinate investment execution activities for a range of clients, and help build our operational processes and procedures, supporting the Investment Principals and the Partners who manage client relationships.

You will be responsible for ensuring all information security processes, policies and procedures are adhered to and any issues or concerns are raised with the Cyber Security team. You will ensure full compliance with all local data protection regulations and privacy controls, and any related issues are raised via the appropriate channels.

**Client Investment Execution**
- Grasp a detailed understanding of the products our clients invest in, with specific attention paid toredemption requirements (incl. fund notice periods, gates, fees, lock up periods).
- Liaise with custodians, trustees and third-party administrators, to ensure investments are correctlytransacted and settled in an accurate and timely manner.
- Coordinate internal capital calls, ensuring that clients receive the call letters with adequate priornotification for them to make the required payments by the deadline, or instruct us to arrange thepayment from their custodian account.
- Ensure that authorisations to investment recommendations are obtained and all orders areimplemented in a timely manner whilst maintaining the necessary supporting documentation.
- Adhere to Partners Capital execution policy and procedures.

**Client Account Management**
- Monitor client’s cash and securities accounts by closely managing the relationships with their
- custodians, trustees or other third-parties.
- Liaise directly with representatives of clients (e.g. trustees, advisors) on issues relating to their account(s).
- Track client execution through to completion.
- Ensure all transactions are recorded accurately using our in-house systems.
- Adhere to all processes and procedures to ensure Partners Capital remain compliant with all regulatory requirements, and that we fulfil all our fiduciary requirements to our clients.
- Work with other team members preparing for client meetings and dealing with client queries.
- Respond to client calls and act as support to the Investment Principals and Partners in managing client relationships, where necessary.
- Ensure that regulatory and compliance rules are adhered to, especially around KYC/AML documentation.

**FX Hedging**
- Work with Principals/Senior Associates reviewing the currency exposure of client portfolios.
- Prepare detailed forward foreign exchange contract instructions as necessary to adjust and obtain the client’s required underlying currency exposure within their portfolios.
- Track currency execution to completion by comparing trade confirmations to internal systems.
- Monitor client currency exposures to ensure FX hedges remain effective on an on-going basis.
- Adhere to the Partners Capital foreign exchange hedging policies and procedures.
- Have an excellent academic record, including a Bachelors Degree or equivalent.
- Have around two years, or equivalent, prior experience of working within Financial Services - internships will also be considered.
- Have a good understanding and working knowledge of Microsoft Office, particularly Excel / Outlook.
- Be an articulate self-starter with strong analytical and organisational skills.
- Be able to prioritise daily workloads whilst working efficiently and accurately under pressure.
- Be able to multi-task in a fast-paced investment environment.
- Demonstrate a high level of attention to detail and be very comfortable working with numbers.
- Have a high degree of integrity and professionalism and be a collaborative “team player”.
- Be comfortable receiving and providing feedback.

Remuneration

Partners Capital is committed to being a great place to work. We are focused both on wellbeing and professional growth. You can expect professional development and career progression opportunities, competitive compensation, exceptional benefits and a flexible “results-focused” working model.

Our benefits package includes private medical and life insurance, income protection and pension contributions. In addition, we partner with organisations to provide wellness benefits. Partners Capital supports global philanthropy via a charity program and provides a volunteer day for all employees. We also champion a variety of social events.

Contact Details