Senior Client Services Associate – London
2 weeks ago
Senior Client Services Associate – London
Atrium EMEA are looking for an accomplished Senior Client Services Associate to be based in the London office. You will service clients across different market segments and/or regions with multiple countries and languages. 4 days a week required in office. PAYE/Umbrella options.
- Serve as the main contact for day-to-day client inquiries and will manage different types of investigations including resolutions on specific products such as payment, trade or any other product/service issues.
- Provide functional support to internal clients including data collection and preparing reports for AML/KYC compliance information on clients
- You will also provide day to day servicing support to Relationship Management and maintain positive client experience to our existing and potential new clients
Essential:
- Direct Client Facing Experience within Financial Services
- Experience of correspondent banking
- Understanding of payment/trade products and end to end payments life cycle.
- Experience of discussing client digital solutions to clients
- Experience of working in a global team
- Client services/ client engagement
- AML/KYC knowledge helpful as well as asset servicing
Click Apply now to be considered for the Senior Client Services Associate – London
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