Business Support Officer

**Details**:
**Reference number**:

- 344194**Salary**:

- £28,000 - £33,600- National: £28,000-£29,400; London: £32,000-£33,600**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- HO - STARS - Borders Analysis**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Croydon Estate; Manchester - Soapworks; Sheffield - Foundry HouseAbout the job

**Job summary**:
The Home Office is the lead government department for immigration and passports, crime, police, fire and counter terrorism. The challenges and opportunities the Department faces are significant and can change rapidly in the global environment in which we operate. This makes the Home Office one of the most exciting and stimulating Departments to work in, with a great reputation for policy making that is supported by strong analytical advice.

Borders Analysis is a friendly and dynamic unit of around over 70 analysts, working together to deliver high quality, innovative analysis to support decision making on a wide range of Home Office priorities.

Our business support team plays a crucial role in the success of the unit, carrying out a number of functions that enable the leadership team to fulfil their roles effectively.

The culture that we set within the team is incredibly important to us. We are looking for individuals who actively champion the Home Office values of respect, compassion, collaboration and courage.

BA is geographically spread across three primary locations (London, Sheffield, and Croydon).

Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can discuss any specific questions with the Vacancy Holder.

**Job description**:
You will be part of a unit that is busy and ambitious, yet also friendly and supportive. As well as being treated as a core part of this unit and its successes, you will have access to a range of learning and development opportunities.

They should have a flexible working approach, able to accommodate a range of different demands with the ability to work quickly while remaining calm under pressure. Good communication skills are key to the role as you will be working closely with multiple members of the senior leadership team and alongside other business support colleagues.

You will ideally have some experience of working in a similar role and should have a good understanding and working knowledge of Microsoft Office packages.

**Duties and responsibilities**
- Provide diary and inbox management support to the Head of Unit: arranging appointments, managing clashes, room bookings, travel and desk bookings, allocating tasks to calendar.
- Meeting support for the Unit: booking rooms and arranging large team meetings, arranging bulk travel.
- Wider Unit admin support including managing IT and stationery orders; maintaining the office environment.
- Monitor and respond to requests in the team’s inbox.

Note: The post holder may be required to carry out other duties within the scope of the grade and within the limits of their skill, competence, and training.

**Person specification**:
**Essential criteria**
- Strong organisational skills including the ability to manage multiple competing priorities and to adapt to meet deadlines.
- Ability to organise self and others, e.g. experience of effective diary management.
- Ability to provide a high-quality administrative service demonstrating strong attention to detail.
- Ability to communicate clearly, professionally and effectively with a range of stakeholders, including those at a senior level.
- Expert user of Microsoft Outlook (including meeting creation, calendar management, inbox management).

**Desirable criteria**
- Experience of working in a business support, administrative support or personal assistant role.
- Experienced in the use of other Microsoft tools such as Teams.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Working Together
- Managing a Quality Service

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

Guidance for the test will be available when you are invited to take the test. The tests are administered online and acces