Memory Assessment Service Administrator

2 weeks ago

Newhaven, United Kingdom Sussex Partnership NHS FoundationTrust Full time

We are looking for an enthusiastic and dynamic person with excellent communication and organisation skills to provide administration support to the High Weald Lewes and Havens Specialist Older Adults (SOAMHS) Memory Assessment Service. This is a 12 month fixed-term post to cover maternity leave.

In this role you will need to be used to working with detailed information and be able to multi-task. The ability to work as part of a team is essential and you will need experience of working in an office environment as an administrator. Communication skills will also prove vital to the role as you will have contact with patients and staff.

The role is for 37.5 hours per week, Monday to Friday.

Main duties of the job
- Organise Nurse memory assessment appointments, liaising with clinicians and patients, creating and sending appointment letters and managing changes to appointments.
- Ensuring information regarding appointments, scans and referrals are inserted on our patient information system and monitoring spreadsheet, keeping the information up to date.
- Provide support to the Band 4 Memory Assessment Service Administrator, sending onward referrals including CT scans to relevant services outside the Trust.
- Audio type clinic outcome letters.
- Answering calls to the Memory Assessment Service, actioning any queries in relation to appointments as well as forwarding messages to specific team members or other services.
- Provide general administration support including, photocopying and scanning documents, uploading information onto the patient information system and sending documents to patients, other services (ie DVLA) and GP surgeries

The High Weald Lewes and Havens SOAMHS Memory Assessment Service includes Psychiatrists, Nurses and Administrators.

The post can be located is at Hill Rise in Newhaven. The postholder will be part of the wider Administration team which comprises of 20 staff.

As a mental health trust, we place a huge focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.

**You can expect to receive**:

- Access to numerous wellbeing and support programmes
- Excellent supervision programmes, with ongoing opportunities for training and development
- Access to a host of discount schemes (inc. gyms, shopping, restaurants and cars)
- Superb NHS Pension
- Generous holiday entitlement (starts at 27 days + bank holidays)

The post will be supervised by the Band 4 Memory Assessment Service Administrator.

Please see job description and person specification attached.

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