Business Systems Coordinator

**ABOUT THE ROLE**:
We are currently recruiting for motivated, reliable and customer focused Business Systems Coordinator to join our team based in Uxbridge and working remotely/hybrid.

**Job Type**: FTC - 9 months.

**Pay Rate**: £23,000 per annum.

**Working Hours**: 40 Hrs per week, Monday to Friday 09.00 Hrs to 17.30 Hrs.

**Start Date**: Immediately.

**Role Summary**:
Provide business administration and systems support to the Tenon fm IT, Finance & Commercial functions.
This includes comprehensive control and reporting on all aspects of administration, IT systems and
contract management.
Be responsible for updating and maintaining Tenon fm's ERP database and supporting management teams.

You will work with the site teams to ensure excellent service delivery and that our clients have a better day, every day.

**Your responsibilities and Key Areas of work may include**:

- Setting up Templa / Access Dimensions System users and their profiles, updating the systems as and

when required
- Setting up Templa System for new clients and sites, updating the systems as and when required
- Managing and maintaining Templa with contract amendments and updates including client

cancellations and leavers
- Set up new supplier accounts and maintain existing account details within the purchase ledger
- Conduct Templa / Acccess Systems training with new starters and complete refresher training with

existing systems users, manage and resolve day-to-day systems related queries
- Assist with drafting management reports on monthly basis
- Support internal and external communications distribution
- Data Entry, including maintenance of internal ERP system
- Support raising client invoices and credit notes for fixed contracted services
- Support Operational teams to raise Workbills for one off jobs
- Manage IT incident logging system
- Support the commercial supplier governance process and meeting requirements
- Project administration support as and when required
- Planning / arranging team meetings / events
- Attend training and workshops when required
- Deal with 3rd party queries and requests

**ABOUT YOU**:

- Proven experience of working as a Business Administrator in a customer-facing, service-oriented

environment
- Ability to work to deadline and under pressure
- Good IT skills, including Microsoft Office suite, with the use Excel, and knowledge of finance systems

such as Access Dimensions, Templa, ERP and CAFM would be advantageous
- Be an excellent communicator with the ability to confidently and credibly engage with stakeholders
- Proven record of being responsive and innovative
- Have an adaptable and flexible approach
- Ability to work in a team as well as an individual
- Excellent organisation, prioritisation and administration skills with a focus on attention to detail
- Maintain professional internal and external relationships that meet Company core values

Previous experience is desirable; however, full training will be provided. You will need to present and conduct yourself in a professional, courteous and appropriate manner in accordance with the Company policies, procedures, guidelines and values.

**ABOUT US**:
Tenon FM are a Facilities Management (FM) Company with over 1,700 employees in the UK, offering a wide spectrum of hard & soft FM services specific to the diverse needs of over 1,100 customers throughout the UK.

Our people are very important, because without our employees we can't provide our services and deliver our customer promise and your role is vital to our continuing success. No matter what area of the business you join, your contribution will be valued and recognised.

We are an equal opportunities employer and Investors in People Accredited.

** STRICTLY NO AGENCIES **

The successful applicant will be required to submit a DBS Check.

The successful applicant will be required to submit a Police Vetting Check [Surrey & Sussex Police].

Proven ability to work independently will be an advantage [Surrey & Sussex Police].

Due to legal/contractual requirements, applicants for this role must be at least 18 yrs of age.