Apprentice Receptionist and Administrative Assistant

1 week ago

Birmingham, United Kingdom First 360 Apprentice Full time

**Are you seeking an Apprenticeship?**

**Can you easily commute to Birmingham, B17?**

**Hours**: 30 hours per week, flexible hours between Monday to Saturday (9:00 AM - 7:00 PM), with Saturday working mandatory. The rota may change weekly to cover clinical hours.

**Key Responsibilities**:

- **Reception Duties**:

- Greet and welcome patients.
- Manage reception area and ensure it is tidy.
- Answer incoming calls, book appointments, and respond to patient queries.
- **Patient Interaction**:

- Take payments and issue receipts.
- Assist patients and clinical staff during procedures.
- Offer tea and ensure patient comfort.
- **Administrative Tasks**:

- Maintain patient records and manage calendar appointments.
- Perform basic accounting tasks and manage payments.
- Order and manage clinic stock and supplies.
- **Housekeeping**:

- Ensure the clinic is clean and well-maintained.
- **Marketing Support**:

- Assist with social media management and digital marketing efforts.

**Essential Skills and Qualifications**:

- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Basic knowledge of accounting and administrative procedures.
- Familiarity with social media platforms and digital marketing.
- Ability to work flexible hours, including Saturdays.
- Reliable, punctual, and able to work independently as well as part of a team.

**Apprenticeship Details**

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited **Level 3 qualification.**

**Future Prospects**

Full training will be given in this challenging and varied role to ensure that the apprentice has the skills and expertise to become a permanent member of the team upon completion of the apprenticeship programme.

**Job Types**: Full-time, Apprenticeship

Pay: From £6.40 per hour

Expected hours: 30 per week

Schedule:

- Day shift

Application question(s):

- How long is your commute to Birmingham, B17?

**Experience**:

- Office: 1 year (preferred)
- Marketing: 1 year (preferred)

Licence/Certification:

- UK Driver's License & Access to a Car (preferred)

Work Location: In person

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