Office Administrator/receptionist

5 days ago

Birmingham, United Kingdom Birmingham Electrical Training Full time

**Office Administrator/Receptionist**

Are you passionate about excellent customer service and want to work with a talented team who share your passion? Birmingham Electrical Training is recruiting a Office Administrator/Receptionist to join our growing team.

**The Company**

Birmingham Electrical Training is a family business, established in 1991, over the past 32 years Birmingham Electrical Training has grown to become one of the largest Electrical Training Providers in the UK. At our dedicated training centre, based in Hockley, Birmingham we currently support over 450 apprentices. Under our apprentice programme we partner with electrical contractors who provide employment and on the job training and we provide off the job training programmes delivered by our dedicated team of Tutors and Training Officers. We also offer upskilling and bespoke training in the installation and commissioning of electrical systems for electricians and electrical contractors.

**The Role**

Over the past 3 years, our Electrical Apprenticeship provision has grown by over 40%, in addition our upskilling courses remain increasingly popular, with courses running each week. Due to continued expansion, we are seeking a talented Office Administrator/Receptionist, who will be responsible for greeting customers, answering calls, and organising our short courses.

Key tasks include:

- Greeting customers, preparing meeting rooms
- Invigilating Exams & Setting Up Rooms
- Tracking Apprentice Attendance
- Preparing Literature for electrical short courses
- Administrating ECS Tests
- Sending Course Joining Instructions
- General Running of Office & Training Centre
- Attending School & Career Events to promote Electrical Apprenticeships

**The Person**

We are looking for an enthusiastic Office Administrator/Receptionist who is passionate about providing excellent customer service. You will be organised and systematic in your approach to your work. With an excellent attention to detail and a determination to ensure that all tasks are completed thoroughly.

Key skills and attributes:

- a passion for training, development, advice and guidance and a desire to continuously learn.
- proficient in using Microsoft Office,
- a team-player with excellent communication skills
- self-motivated and proactive with the ability to manage your own time and prioritise your workload
- experience of using a CRM system would be ideal
- Experience of working within an Apprenticeship Provider or Training would be advantageous.
- Excellent IT Skills - Good knowledge of Word, Excel, and Outlook

**The Package**:

- £22,000 - £24,000 annual salary (depending on skills and experience)
- 25 days annual leave plus statutory bank holidays
- 6-month Probation Period
- Auto Enrolment pension and life assurance scheme

Job Location: 34 Brearley Street, Hockley, Birmingham, B19 3NR

**Job Type**: Permanent - Full Time

Job Hours: 8.00-4.30 Mon-Fri, 8.00-4.00 Friday with 30 Mins Lunch

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location

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