Front Office Receptionist
2 days ago
Role Description
This is a full-time, on-site role based in Birmingham for a Front Office Receptionist. The Receptionist will handle day-to-day tasks such as welcoming guests, answering phone calls, managing appointments, and maintaining a well-organized front office area. Additionally, the role involves providing excellent customer service, assisting with inquiries, and supporting administrative functions to ensure smooth office operations. Will involve sales and upselling, attending events and marketing of the office centre.
Qualifications
- Proficiency in Phone Etiquette and familiarity with Receptionist Duties
- Experience managing Front Office operations and handling administrative tasks
- Strong Customer Service skills, with a focus on providing a positive guest experience
- Excellent Communication skills, including both verbal and written
- Organizational skills and ability to multitask effectively
- Proficiency in basic office software (e.g., Microsoft Office Suite)
- Experience in similar roles; familiarity with office equipment is a plus
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