Receptionist and Administrative Assistant

1 day ago

Birmingham, United Kingdom IPS-Integrated Project Services Full time

Position Responsibilities:
IPS is hiring We are looking for a talented
**Receptionist & Administrative Assistant **to join our EMEA Administrative/Clerical team based at our EMEA headquarters located in
**Birmingham, UK.**

The Receptionist & Administrative Assistant will handle telephone answering duties for incoming and interoffice calls in a courteous and professional manner. Greets and directs visitors entering and leaving the office and support with general administration duties where needed.

**Job Duties and Responsibilities**
- Proficiently handles phone system; answering calls in a courteous manner, forwarding calls to the appropriate party, providing customer service when needed, taking messages when necessary.
- Greets visitors and directs them to the appropriate party, promptly notifies IPS employees of visitors calling, courteously handles solicitors and vendors, provides customer service to visitors.
- Receives mail and distributes mail, including prompt notification to employee of FedEx and UPS packages.
- Maintains a log of visitor activity.
- Inventories and orders office supplies, and rectifies bills for same.
- Maintains UPS supplies.
- Supports the business unit and/or departments with intermittent typing, mailings, copying, filing and/or other clerical work as assigned.
- Support the IPS administration team where directed by the office manager.
- Special projects as assigned.

Qualifications & Requirements:

- Previous customer service experience is a plus.
- Must be able to provide exceptional customer service to customers over the phone and on-site.
- Previous multi-line phone experience.
- Ability to manage several calls at one time in a professional and courteous manner.
- Proven track record of arriving on time; good attendance required.
- Experience with Microsoft Office; Word, Excel, PowerPoint and Outlook Express.
- A sense of fiscal responsibility.

Company Overview:
**About Us**

**_
All qualified applicants will receive consideration for employment at IPS without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. IPS is proud to be an affirmative action and equal opportunity employer._

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