Role - Data & Customer Service Manager
2 days ago
1 - Manage a team of customer service representatives
2 - Recruit & train off shore customer service team based
4 - Manage product data quality
6 - Be proficient with use of multichannel software such as Linnworks.net
5 - Create reports for managers such as out of stock items by supplier, products list for FBA etc
6 - Be multilingual with proficiency in English, Hindi
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Data Manager
2 weeks ago
Croydon, United Kingdom Service Care Solutions - Construction Full timeA housing association based in Croydon are looking for a Data Manager to join their team. This is on an ongoing contract. The main purpose of the role is to manage the core data of the Strategic Asset Management systems, ensuring data integrity, completeness and adherence to data governance to allow for accurate long-term financial planning, capital...
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Customer Journey Team Support
2 days ago
Croydon, United Kingdom Fill Your Specialist Role Full timeOur Client is looking to hire a Customer Journey Team Support. They are the country’s largest housing association with 125,000 homes nationwide. First and foremost, they’re a social landlord, providing affordable homes overwhelmingly for people who can’t meet their housing needs on the open market. They’re also a propertydevelopment company, a...
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Customer Service Manager
7 days ago
Croydon, United Kingdom Pembrook Resourcing Full time**Customer Experience Manager** **Pembrook Resourcing currently have an exciting opportunity for a Customer Experience Manager to join a well-known dealership in the area.** **Main Duties**: The role ofthe Customer Experience Manager is to: - Proactively manage escalated customer complaints to resolution to the satisfaction of both the customer and the...
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Customer Service Manager
2 days ago
Croydon, United Kingdom A Patel TA Mail Boxes Etc Croydon Full timeWe expect that our customer service manager will be responsible for the following duties: (a) provide day-to-day operations in the customer services. (b) Respond to customer complaints regarding our services. (c) Create effective customer service procedures, policies, and standards. (d) Develop customer satisfaction goals and coordinate with the other...
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Customer Accounts Specialist
2 days ago
Croydon, United Kingdom Page Personnel Public Sector & Not for profit Full timeTo provide effective and efficient customer account management with the overall objective to reduce arrears, maximise the collection of income and sustain tenancies. **Client Details** A leading and expanding Housing Association are in need of multiple Customer Accounts Specialists to join their team in Croydon. **Description** **Key...
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Service Charge Data
2 weeks ago
Croydon, United Kingdom Job Switch Ltd Full timeA leading service charge management firm is seeking a dedicated individual based in Croydon for a full-time role focused on delivering high-quality service to stakeholders. Key responsibilities include providing customer support for service charge delivery, compiling reports, and analyzing financial data. Candidates must possess excellent financial and...
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Service Charge Analyst
2 weeks ago
Croydon, United Kingdom Job Switch Full timeA housing services organization in the United Kingdom is seeking a professional responsible for delivering high-quality service to service charge payers. The role involves internal customer support, data analysis, and monitoring data quality. You will collaborate with various teams while being based at one of the main offices such as Farringdon, Croydon, or...
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Customer Service Assistant
2 weeks ago
Croydon, United Kingdom Brook Street Full timeBrook Street are looking for enthusiastic individuals with a customer service background and a can do attitude to work for an exciting Public Sector client based in Croydon City Centre. We currently have a few full time roles available but we have roles come in on a weekly basis at varied hours. role : 8:00am-4:00pm and 12:00-20:00 Monday to Friday (on a...
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Customer Service and Operations Lead
6 days ago
Croydon, Greater London, United Kingdom HM Revenue & Customs Full timeDetailsReference number441111Salary£45,544 - £49,523A Civil Service Pension with an employer contribution of 28.97%GBPJob gradeSenior Executive OfficerContract typePermanentBusiness areaHMRC - CFO - Government BankingType of roleFinanceOperational DeliveryWorking patternFlexible working, Full-time, Job share, Part-timeNumber of jobs...
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Data Engineering Manager
7 days ago
Croydon, United Kingdom Allianz Partners Full timeThis is a key role within our Transformation function which sits within Underwriting. This is a unique opportunity to work within a team that is driving change within the commercial front end of the insurance business.The role will oversee a centralized data analytics centre for the commercial and technical areas, providing consolidated, granular, accurate...