Office Assistant

We are a fast growing, reputable and innovative company with a successful hybrid working style in this digital age. Hood Group is a dynamic, forward thinking customer management business that provides outsourced customer services for well-known UK trusted brands.

The Office Assistant will be delivering a high quality support service within the office, you will provide support to help with Office Management including managing the post, monitoring and organising stock of facilities items, managing diaries, organising meetings, expenses, and maintaining office systems.

**What will I do in the role?**
- Assist in the day to day running of the office, keeping it organised and tidy
- Acting as a first point of contact: in office, including meeting and greeting visitors/employees, dealing with correspondence and phone calls
- Ensure a professional and positive image of the company is presented at all times either face to face or on the phone.
- Sort and distribute incoming post and deliveries, organise any outgoing post
- Ensure all basic facilities and support queries are dealt with swiftly
- Monitoring and ordering office supplies, restocking the kitchen, obtaining supplies where unable to order and managing security fobs.
- Support the Office Manager in reporting minor facilities issues and carrying out checks
- Manage and maintain diaries for the Heads and Directors, providing support for internal and external meetings
- Booking lunches, venues, travel and accommodation, using cost controls to ensure best value for money
- Publish the weekly briefing sharing news from the Senior Leadership team
- Organising social events as and when required by the Office Manager
- Maintain the desk, room booking, visitor / entry system and car parking facilities for office attendance
- Any other ad hoc tasks

**What do I need?**
- Proven experience in administration, and some facilities management will be beneficial
- Good verbal and written communication skills
- The ability to work as part of a team and share ideas and suggestions
- Ability to remain calm when challenges arise and remaining friendly and approachable
- Good organisational and interpersonal skills, with the ability to effectively multi-task and prioritise workloads
- Flexibility in working hours and good time management skills
- Ability to work on own initiative, with confidence and discretion
- Ability to understand the importance of confidentiality
- Effective IT skills to include: MS Office.

**Why work for us?**

To be part of a fantastic, supportive team with great progression opportunities, with access to the following benefits;
- **“The best job ever“** feeling
- Various high street discounts - including discounted local theatres tickets, Merlin attractions
- Christmas Savings Club
- Social company events, we want you to be part of the Hood Group family
- Employee Recognition Scheme - Hood Heroes, we celebrate and recognise your Contribution to Hood Group
- We are offering 31 days annual leave (including bank holidays)
- Employee Assistance Program
- Health & Wellbeing Program
- Incentive of £250 on Refer a friend scheme
- Learning & Development assistance Program
- Private Medical Health Care
- Private Health Insurance
- Eye Care Vouchers including discount on glasses
- Pension Scheme

**And there’s more benefits.**

We have a new, modern, airy office based right in the heart of Southend-on-Sea, just off the high street.

We will provide your laptop and any other professional equipment required and you will also receive a working from home allowance.

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Southend-on-Sea, SS1 2BB: reliably commute or plan to relocate before starting work (required)

Work Location: In person