Office Administrator

2 weeks ago

SouthendonSea, United Kingdom Fanshawe Group Full time

**Job Title: Office Administrator (Property Services - Social Housing Sector)**

**About Us**:
We are a leading property services company that specializes in managing and maintaining social housing. Our mission is to provide high-quality services that improve living conditions and support communities. As we continue to grow, we are looking for a highly organized and dedicated **Office Administrator** with experience in the property services and social housing sector to join our team.

**Role Overview**:
As an Office Administrator, you will play a key role in ensuring the smooth running of our daily operations. You will be responsible for administrative tasks related to property management, maintenance, and customer service. This is a dynamic and fast-paced role that requires excellent communication, organization, and problem-solving skills, with a strong understanding of the social housing sector.

**Key Responsibilities**:

- **Administrative Support**: Provide administrative support to the property management team, including managing correspondence, filing, and organizing documentation.
- **Property Maintenance Coordination**: Assist in coordinating maintenance requests, ensuring timely responses, and keeping records of completed work.
- **Customer Service**: Respond to queries from tenants, contractors, and other stakeholders, offering professional and efficient assistance.
- **Record Management**: Maintain accurate records for all property-related activities, including tenancy agreements, inspections, repairs, and compliance documentation.
- **Scheduling & Diary Management**: Organize appointments, meetings, and site visits for property management and maintenance teams.
- **Reporting**: Prepare regular reports on property status, repairs, and maintenance progress.
- **Compliance & Documentation**: Ensure all activities comply with relevant legislation, including health and safety standards, and assist with audits when required.

**Requirements**:

- **Experience**: Minimum of 2 years’ experience working in an administrative role within the property services or social housing sector.
- **Knowledge**: Familiarity with property management systems, social housing regulations, and maintenance processes.
- **Skills**: Strong organizational skills, attention to detail, and the ability to prioritize tasks in a busy environment.
- **Communication**: Excellent written and verbal communication skills, with the ability to liaise effectively with a diverse range of stakeholders.
- **IT Proficiency**: Competent in Microsoft Office (Word, Excel, Outlook), and experience with property management software is a plus.
- **Team Player**: Ability to work collaboratively within a team while also managing individual responsibilities.

Pay: £25,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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