Customer Service Administrator

2 weeks ago

Dartford, United Kingdom Yodel Full time

**Customer Service Administrator - Dartford (DA2)**:
**Role Overview**:
Customer Service Administrator - (Dartford, DA2)
- £11.58 per hour
- Tuesday - Saturday
- Working 3pm-9pm Tuesday-Thursday and 3pm-10pm Friday and Saturday
- 32 Hours per Week
- Permanent

**Benefits**:

- Free On Site Parking
- Opportunities to progress
- Overtime always available
- Uniform provided
- 28 Days Holiday Entitlement
- Excellent Pension Programme
- Staff also receive 25% Discount Benefit of Items on Very.

**What you'll be doing**:
Behind our iconic fleet, there's a talented team of Customer Service Administrators who keep our vehicles, and our whole business, up and running. And you could join them in an administration role with a difference.

As a Customer Service Administrator in our friendly service centre team you'll work closely with drivers as well as site-based colleagues. You'll help support everything from parcel dispatch and return, to handling all sorts of admin activity that will help to raise our levels of customer service higher than ever. When things get busy, you might even find yourself pitching in to help the warehouse teams too. In short, you'll be a big part of why our team and customers are happy.

**What you need to show us**:
Administration skills and experience are important, but it's your ability to put your customers at the heart of everything that will be the real key to your success. As a Customer Service Administrator, you'll also need to be a great communicator with strong IT skills and a keen eye for detail. An understanding of health and safety would also be a real asset.

**Why work for us**:
Nobody goes further to deliver than Yodel. Each week we sort and deliver millions of parcels, on behalf of all kinds of clients, to every postcode across the UK. It's a massive job, and we know it takes more than drivers.

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