Claims Handler

16 hours ago


Leeds, United Kingdom Direct Line Group Full time

What we are looking for:
We are looking for people to join our Large & Complex Loss (L&CL) claims team who are handling both first party subsidence claims (any value) and high value household property claims (over £50k in value) from notification through to completion.

Skills you will need:

- Experience in handling household property claims
- Knowledge and understanding of Subsidence insurance claims
- Ability and flexibility to adapt easy with fast-changing priorities
- Great communication and negotiation skills
- Great organisation and problem solving skills

What you will be doing:
Reporting to your Team Manager, you will work alongside our Large & Complex Loss claims team. Together, you will deliver a first class customer service though pro-active management of subsidence and property claims portfolios. This will include in-depth investigation of the information you have, identifying the root cause and liaising with internal and external stakeholders in order to achieve the most efficient outcomes. You will support and contribute to claims technical strategy and practice.

Other responsibilities:

- Settling claims in a cost effective matter
- Maintaining your claims portfolio to meet or exceed agreed SLA’s and caseload /FTE targets
- Regularly updating customers and others involved in process
- Keeping on top of engagement with our suppliers

Ways of Working
Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you.

Read our flexible working approach here.

**Benefits**:
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus many more

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

LI-Hybrid

LI- JO1

**Location**: Glasgow or Leeds

**Home Working**:Hybrid model

**Working hours**: 35 hour per week (Monday - Friday)


  • Claims Handler

    1 week ago


    Leeds, United Kingdom Talent Torch Ltd Full time

    **Claims Handler** **Leeds - Office based** **£500 Placement Bonus* + Salary £28-£30k** An exciting opportunity awaits an enthusiastic individual to join our client's claims team as a Claims Handler. Based in Leeds and operating nationwide, our client provides comprehensive assistance with business insurance needs, including new quotations, renewals,...

  • Claims Handler

    1 week ago


    Leeds, United Kingdom Parker Franklyn Ltd Full time

    Are you a Motor Claims Handler looking to diversify in Commercial Insurance products? Do you place client service at the forefront of your values? Would you thrive in a supportive culture where you’re treated with respect? If so, Parker Franklyn is working with a well-established Insurance Broker based in the Leeds area currently looking for an...

  • Motor Claims Handler

    16 hours ago


    Leeds, United Kingdom Matt Burton Associates Full time

    A fantastic opportunity to become a Motor Claims Handler for one of the UK's Independent Commercial Insurance Brokers. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees. The Motor Claims Handler will be responsible for managing the policy holders motor claim...

  • Motor Claims Handler

    2 weeks ago


    Leeds, United Kingdom MB Group Full time

    A fantastic opportunity to become a Motor Claims Handler for one of the UK's Independent Commercial Insurance Brokers. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees. The Motor Claims Handler will be responsible for managing the policy holders motor claim...

  • Claims Handler

    2 weeks ago


    Leeds, United Kingdom A1 Approved ltd Full time

    Due to our expansion and to help assist with further growth opportunities we are looking for 3 new positions in our busy LS11 7HL Leeds office: 1. In Bound Call Handler - to answer customer enquiries and direct calls 2. Claims Administrator - to assist with the administration of claims 3. Customer Retention Assistant - to call existing customers to see if...


  • Leeds, United Kingdom Sedgwick Claims Management Services Ltd Full time

    Desk-based Commercial Claims Adjuster/Handler page is loaded## Desk-based Commercial Claims Adjuster/Handlerlocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R66956By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are...

  • Claims Handler

    1 week ago


    Leeds, Leeds, United Kingdom A1 Approved Ltd Full time £25,000 - £35,000 per year

    Company DescriptionA1 Approved Ltd specializes in providing a range of warranty products to the motor trade, helping dealerships enhance vehicle sales and foster customer loyalty. Our innovative, continually evolving online system is user-friendly and adaptable to meet our clients' business requirements. With a focus on efficiency, our Claims Department...


  • Leeds, United Kingdom Davies Full time

    **Description**: Do you have a keen eye for detail and a passion for delivering exceptional customer service? What will you be doing? You will be part of a busy and fast-paced department that is responsible for providing support to our customers who have been involved in a road traffic accident, regardless of fault. Your role will involve communicating...


  • Leeds, United Kingdom IPS Group Full time

    A highly reputable and distinguished Claims Management Organisation are looking for a Claims Handler to join their growing and expanding Subsidence Team. This is a Fantastic Opportunity for someone who is a career driven individual who wants to develop andenhance their Insurance knowledge as a Claims Handler. Our Client is looking for an experienced,...

  • Claims Handler

    2 weeks ago


    Leeds, United Kingdom A1 Approved ltd Full time

    Due to our expansion and to help assist with further growth opportunities we are looking for an additional Claims Handler in our busy LS11 7HL Leeds office: The Very Important Info: We value everyone in our company. We care about you as an individual. You will be encouraged to leave on time and, as we are aware that not everyone can work 9-5, different...