Claims Handler

1 week ago

Leeds, Leeds, United Kingdom A1 Approved Ltd Full time £25,000 - £35,000 per year

Company Description

A1 Approved Ltd specializes in providing a range of warranty products to the motor trade, helping dealerships enhance vehicle sales and foster customer loyalty. Our innovative, continually evolving online system is user-friendly and adaptable to meet our clients' business requirements. With a focus on efficiency, our Claims Department fast-track system allows us to handle, authorise, and process claims on the same day. A1 Approved is recognised for its dedication to delivering tailored solutions and exceptional customer service.

As we grow and grow we still keep our core family run business values, from weekly lunches paid for ,to office meals out and keeping the fridge fully stocked. We always want to create the best work enviroment for our staff.

Role Description

This is a full-time, on-site role for a Claims Handler based in Leeds (LS117HL). The Claims Handler will be responsible for efficiently managing and processing warranty claims, ensuring timely communication with clients, repairing garages and our dealer partners. Daily tasks will include assessing claims, coordinating with relevant departments, and maintaining detailed documentation to ensure compliance with company and industry standards. The role requires a proactive approach to resolving claims-related issues and supporting customer satisfaction.

Qualifications

  • Background in the motor trade
  • Strong Communication skills for effective client and team interactions
  • Attention to detail and ability to work in a fast-paced environment
  • Ability to work independently and collaboratively as part of a team
  • Previous experience in a customer-facing role is a plus

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