Senior Commercial Claims Handler

4 days ago

Leeds, Leeds, United Kingdom Lawes Consulting Group Full time £40,000 - £60,000 per year

Job Description

Job title: Senior Commercial Claims Handler - Brokerage

Salary: £40,000

Location: Leeds 

PURPOSE OF ROLE

We are working with a respected insurance company to find a Senior Commercial Claims Handler. The role involves managing complex insurance claims, ensuring fair and timely resolutions, delivering excellent client service, and maintaining regulatory compliance. 


EXPERIENCE

  • 5+ years in commercial claims handling, preferably within an insurance broker environment.
  • Strong understanding of commercial insurance products and terminology.
  • Proven experience managing complex claims and advocating for clients.
  • Familiarity with regulatory compliance and industry standards.

SKILLS

  • Excellent communication, negotiation, and interpersonal skills.
  • Analytical and problem-solving abilities with attention to detail.
  • Proficiency in insurance software (e.g., Acturis) and Microsoft Office.
  • Ability to mentor junior team members and foster collaboration.
  • Client-focused approach with a commitment to high-quality service.

DAY TO DAY

  • Manage a varied portfolio of claims across different insurance lines.
  • Act as the primary client contact, advocating for fair claim resolutions.
  • Negotiate settlements with insurers and third parties.
  • Maintain accurate documentation and ensure regulatory compliance.
  • Provide empathetic customer service and address client inquiries.
  • Implement proactive risk management measures to prevent future claims.
  • Stay updated on industry trends and mentor junior claims handlers. 

If you have the relevant experience or know someone that does please contact me now on or email us

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