Claims Handler CH3

6 days ago

Leeds, Leeds, United Kingdom Davies Full time £35,000 - £60,000 per year
Claims Handler CH3

Department: Legal

Employment Type: Permanent - Full Time

Location: Leeds


Description Our Corporate Risk, Pre Litigation Casualty team are looking for an experienced Claims Handler to join them.  
The claims handler will be responsible for managing a caseload of PL & EL claims up to a reserve value of £30,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. 

Key Accountabilities
  • To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims
  • Maintain accurate data on relevant case management system
  • Comply with set client SLA's
  • Ensure quality service standards and productivity levels are maintained to a high standard
  • Allocate new claims and set strategies
  • Carry out supervisory tasks appropriate to level
  • Assist with training and mentoring team members
  • Undertake appropriate additional tasks provided by the Team Leader
  • Attend Client review meetings and assist with client project work where applicable
  • Build and maintain excellent relationships with Clients 

Experience, Skills and Qualifications
  • Minimum 2 years casualty claims handling experience 
  • Experience dealing with quantum up to £25k
  • Excellent attention to detail
  • Strong communication and negotiation skills
  • Strong organisational skills
  • Supervisory experience is desirable
  • Excellent client care and customer service skills
  • Ability to manage own volume workload via task management
  • Ability to work as a team and independently 

Benefits
  • Davies Incentive Plan
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death In Service – after 1 years' service
  • Pension Contribution based 5% Employee / 3% Employer
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets
*after successfully completing probation

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