Community Outreach Team Leader

Prevention Community Outreach Team Leader Role profile Technical 2B Publish date: Monday 6 February 2025 Closing date: Monday 3 March 2025 12noon or 11:59pm Salary**:£31586 - £33366 per annum**Hours: Full time 37 hours a week Monday to Friday Overview
- West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of more than 2.9 million people.

Our vision is ‘Making the West Midlands safer, stronger and healthier’.

This vision and the strategic goals outlined in ‘Our Strategy’ are what drives the people, professionalism and pride with which we serve our communities.

An exciting opportunity has arisen within our Prevention Team for a Community Outreach Team Leader.

Working under the leadership of the Community Education Coordinator, you will manage a team of Prevention Officers and Prevention Practitioners, ensuring they have the skills, knowledge, and support to perform at their best. You will oversee performance, capacity, and day-to-day operations, making sure our interventions help people reduce their fire risk and improve their overall health, safety, and wellbeing.

This is a key leadership role, and we are looking for a confident and motivated individual with strong communication and interpersonal skills. You will be instrumental in supporting and developing your team, enabling them to deliver high-quality services to the communities we serve.

This role also offers the opportunity to contribute to the development of new systems and processes that will shape the future of our prevention work. You may also be required to deputise for the Community Education Coordinator in their absence.

A driving licence would be advantageous.

**Responsibilities**:

- In this role, you will:

- lead and manage the daily work of the Prevention Officers and Prevention Practitioners in your team
- work in a variety of settings outside WMFS, including one-to-one support for individuals
- manage a defined caseload, ensuring effective support for those with multiple and complex needs
- build and maintain relationships with professionals who have shared responsibility for the health and support needs of adults, children, and young people
- undertake any required training to develop your skills and meet role requirements
- design and review processes to ensure the efficient running of the team
- oversee team capacity, capability, performance, attendance, and administration.

Experience and skills Essential skills or experience
- a qualification in a relevant discipline and/or extensive relevant experience in a similar role
- excellent communication skills, with the ability to engage effectively with a wide range of stakeholders
- experience in managing staff and resources, ensuring effective service delivery
- proven experience relevant to the role, particularly in community engagement and support
- understanding of health inequalities and the behavioural, lifestyle, and environmental factors that increase vulnerability to fire.

Desirable skills or experience
- a qualification in Health and Social Care or an equivalent relevant qualification
- experience in community safety and/or health and wellbeing
- an understanding of the National Curriculum, Local Education Authorities, and Academy networks
- experience of working with both young people and adults in a support or education setting
- proficiency in Microsoft Office 365, including Teams, Word, and Excel.

**Benefits**:

- We offer a friendly working environment and benefits including:

- flexible and agile working arrangements
- free, on-site gym facilities
- free, on-site parking.

We also offer access to an in-house occupational health (OH) facility, including OH health and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors.

In addition, employees have access to:

- 24/7 Employee Assistance Programme
- wellbeing programmes
- ‘blue light’ discounts across many retailers, through partner schemes
- Sports and Welfare scheme (for a small fee), with access to discounted products and services.

Diversity

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