Enrolment Officer

15 hours ago

Manchester, United Kingdom MC Academy Full time

MC Academy opened in 2005 and is based in Manchester City Centre. We provide English Language courses to Adults and Young Learners year-round. MC Academy is accredited by the British Council and are members of English UK.

**Key Responsibilities in the Enrolment Role**:

- Process Enrolments from Educational Agents worldwide.
- Record student information in our database (Adding/extending courses, organising placement tests, booking Police appointments, supporting the academic team by generating end of course reports/certificates for ‘Leavers’).
- Proactively maintain an accurate and efficient information flow between MC Academy departments including Compliance, Accommodation, Finance, Academic Team, Sales Staff, Agents and School’s management.
- Emergency phone rota participation
- ensuring that there is 24 hour cover on the emergency phone and that all staff holding the phone know what to do in the case of an emergency call relating to accommodation and transfers.

**Front Desk**:
**Welfare**:

- A duty of care to students under the age of 18 and an ongoing commitment to developing knowledge of safeguarding regulations for children and young people.

**Person Specification**:

- Minimum one year of administration and customer service experience
- Be prepared to have an enhanced DBS check
- Excellent administrative and organisational skills
- Ability to multitask and deliver against a number of priorities
- Professional telephone manner
- Excellent team worker with the ability to negotiate and compromise whilst considering the views of others
- A keen eye for detail and a methodical and diligent approach to ensure quality and accurate results to any given task
- Excellent customer service orientation
- Computer literate (Word, Excel, Outlook)
- Able to adapt quickly to change
- Effective communicator
- Enthusiasm
- Professional appearance
- Flexible approach to working hours

**Required Education**:

- Secondary Education

Safer Recruitment MC Academy is an equal opportunities employer and values diversity. MC Academy is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate recruitment, DBS and safeguarding checks as well as providing proof of the right to work in the UK. If you are interested in joining the MC Academy team, please upload your CV.

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00 per year

Schedule:

- Day shift
- Monday to Friday

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