Wedding and Events Sales Co-ordinator

We currently have an exciting opportunity for a **Wedding and Events Sales Co-ordinator **to join our team based at our **Central Support Office, Lyndhurst**.** **Joining us on a full time, permanent basis you will receive a competitive salary of **£21,700 per annum plus commission**

At **New Forest Collection** our purpose is to enrich the lives of those within our community by providing the best New Forest Hospitality. Our vision is realised through creating a warm, sincere environment where everyone can connect, be creative and thrive. Our venues are beautifully individual, each with a unique story that makes us more than ordinary and enables us to provide truly magical experiences for our guests that are enhanced and matched to our surroundings.

As a collection of hotels, we provide our teams with the opportunity to work across our venues giving everyone the chance to develop themselves both professionally and personally. All we ask is that our people have the right mind-set which is highlighted in our core values:
Be BRAVE, take ownership

Collaborate together as a TEAM

Develop, NURTURE and care

Be OPEN and communicate honestly

A typical working week for our Wedding and Events Sales Executive will be either Tuesday to Saturday or Sunday to Thursday.

**Benefits of joining us as our Wedding and Events Sales Executive***:

- 28 days holiday per year, plus a duvet day on your birthday (contracted roles only)
- Fantastic career development and training opportunities
- Free staff parking
- Other benefits including perk box, private healthcare discounts, staff loyalty card, active social committee, discounts at our sister resort in Cyprus

**Responsibilities as our ideal Wedding and Events Sales Executive will include**:

- Liaising with prospective clients, providing detailed quotes and invoices as required.
- Assist account management upfront with guidance, upselling and operational planning considerations.
- Take ownership for new relationships and the development and securement of new business.
- Meet and greet prospective clients and action from initial show round, confirmation and detailed transfer to account management following signed contracts.
- Manage all customer contact; follow up enquiries with proposals leading to contract creation and accounting.
- Attending, presenting and networking at exhibitions, events and internal meetings to perform duties and aid business development.
- Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships, utilising our strong company values.
- Ensure all current bookings, appointments are handed over to the relevant departments within an appropriate timeframe.

**What we’re looking for in our Wedding and Events Executive**:
**Person Specification**:

- Can demonstrate the highest levels of honesty and integrity at all times
- Constantly encouraging, supporting and helping your colleagues to be the best they can be
- Committed to outstanding customer experience
- Be an ambassador for NFH in everything you do ensuring a positive environment is upheld
- Be courteous and polite to both customers and colleagues
- Show your loyalty to the NFH brand by promoting the business as a great place to work as well as to stay.

**Qualifications & Experience**:

- Minimum GCSE (or equivalent qualification), grade ‘C’ or above in Math’s and English
- Extensive knowledge and understanding of Microsoft Excel, Word and Outlook
- Good, confident telephone manner
- A willing team player with a flexible working attitude
- Practical and confident approach to problems solving
- Organised and happy to work on own initiative.

**Are you the one?