Scheduling Co-ordinator

2 weeks ago

Lyndhurst, United Kingdom Equal Approach Ltd. Full time

Job Overview We are looking for a Scheduling Co‑ordinator to join our team on a 12‑month fixed‑term contract. Our aim is to create a more efficient and sustained workforce that is resourced effectively, with our customers at the forefront of our mindset, and as part of our approach, we aim to achieve a 90% utilisation target or higher within our works schedule. Responsibilities As a Scheduler, you will report directly into the Networks Operational Delivery team and will work as part of a wider team of schedulers responsible for optimising the work plan for our operational teams. Schedule work to ensure priorities are addressed and deliver to meet programme and customer requirements. Program all periods of annual leave and training in advance to identify any under‑resourced areas. Collate and process all required paperwork, validating and submitting to authorised parties. Assist with internal and external customer enquiries via email and telephone, acting as a point of contact for local authorities and processing notifications. Respond to emergency events, including severe weather, as and when required, supporting teams to respond appropriately for their role. Attend daily huddles to provide feedback on progress and improvement opportunities, raising concerns and seeking validation for any queries. Qualifications Previous experience in scheduling, administration, and/or customer‑focused roles. Excellent administration and communication skills, with the ability to multitask and work effectively under pressure in a fast‑paced, customer‑focused environment. Proven experience working to SLAs and KPIs, delivering results and demonstrating a continuous improvement mindset. Advanced IT proficiency, including Microsoft Office (particularly Excel), and the ability to analyse, interpret, and summarise data with exceptional attention to detail. Experience coordinating staff, resources, schedules, budgets, meeting deadlines and maintaining a high level of accuracy. About SSE SSE has a bold ambition – to be a leading energy company in a net zero world. We’re investing around £10 million a day in home‑grown energy to help power a cleaner, more secure future. Our investment will see us build the world’s largest offshore wind farm and transform the grid to deliver greener electricity to millions. SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low‑carbon future. Benefits Discounts on private healthcare and gym memberships. Wellbeing benefits such as a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. Generous family entitlements such as maternity and adoption pay, and paternity leave. #J-18808-Ljbffr

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