Pet Insurance Claims Handler

7 days ago


Borehamwood, United Kingdom Pinnacle Pet UK Full time

If you are looking for a career with a company that promotes from within, focusses on great customer outcomes and has ambitions to support over a million pets then Pinnacle Pet UK is a great fit for you. We are looking to expand our team and are searching for a Pet Insurance Claims Handler to join our terrific Claims team on a full time basis.

We are flexible on the location of the role, this could be remote, hybrid or in our offices in Borehamwood.

**Here’s what you’ll be doing with us**:

- Processing new and continuing Claims and dealing with all correspondence
- Answering all calls promptly in an enthusiastic, courteous and efficient manner, identifying and responding to the needs of customers and resolving queries.
- Inputting all data and completing all related paperwork accurately

**Our wishlist of your previous experience**:

- Previous veterinary or insurance claims experience is essential
- We’re committed to responding to our customers as soon as possible so you’ll need to work at a good pace and have excellent accuracy and the attention to detail
- As you’ll be working on multiple claims at one time, you’ll need to be highly organised

**What you can expect from us**:

- 24 Days holiday, increasing with length of service, your birthday off plus the option to buy extra days holiday as part of our flexible benefits offering.
- 2 days paid charity volunteering
- Flexible working arrangement
- choose a working setup that works for you
- Pension scheme 5% Employer 3% Employee contributions
- Life Insurance
- Private Healthcare (Grade 12 or above) Delete as required
- Dedicated learning department to support your induction with us.
- Opportunity to learn from experienced professionals and gain valuable experience.
- Option to join your team and company social events.

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Free flu jabs
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Shuttle service provided
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Borehamwood WD6 2XX

Reference ID: Pet Claims Handler


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