Desktop Support Engineer

3 days ago

London, United Kingdom Global Technology Solutions Ltd Full time

Desktop Support London
We have an exciting IT Contract for a London Desktop Support Engineer. This is for a 3 month contract but may be extended.
This is a site-based contract role but is inside IR35. As a result, this role is suited to umbrella contractors only.
Working as a Desktop Support Engineer, you will provide and maintain service continuity for the client's desktop technology and resolve any technical issues that may occur, all within contractual agreements.
We are looking for people who are passionate about technology and increasing their existing knowledge, whilst delivering exceptional customer service.
A SNAPSHOT OF WHAT YOU WILL BE DOING:
Firstly, you will respond to customer incidents, service requests and manage through to a successful resolution
Secondly, deliver a deskside service to the customer, including hardware break fix and software support for laptops and desktops across the site.
Thirdly, maintain desktop devices.
Additionally, manage and maintain the configuration and installation of desktops, including patch updates and hardware replacements.
Finally, monitor security profiles and anti-virus software on all Desktop Devices. Take appropriate action in the event of non-compliance with security requirements.
IDEALLY, WE ARE LOOKING FOR THE BELOW KEY SKILLS, EXPERIENCE AND ATTRIBUTES:
Minimum 3 years Desktop Support experience
A confident communicator who is able to engage at all levels
Be able to work under pressure and adapt to change
Excellent customer service skills
Ability to lift and move computer equipment weighing up to 50Lbs.
Most importantly, knowledge of network protocols, server hardware and configurations.
Relevant IT qualifications
Global Technology Solutions are always receiving new opportunities for both permanent and contract IT jobs. So, stay up to date with our new job opportunities, by registering with GTS now
Helpful IR35 information about IT Contract Jobs and contracting
Global Technology Solutions is acting as an Employment Business in relation to this vacancy..

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